The Hilton Garden Inn Syracuse is a well-reviewed hotel that offers a comfortable and enjoyable stay for guests. Customers praise the hotel's cleanliness, with one reviewer describing the rooms as "extremely clean." The staff is also a highlight, with many guests commenting on their friendliness, helpfulness, and attentiveness. One reviewer had a particularly positive experience with a waitress named Mia, who went "above and beyond" to ensure their stay was enjoyable and to address any questions or needs they had. Another guest had a few minor issues, such as a strange pub setup and a lack of information about the breakfast, but the staff handled these well and the overall experience was still positive. Despite a few minor hiccups, the Hilton Garden Inn Syracuse consistently receives high marks from guests, with one reviewer stating they "absolutely enjoyed" their stay and will be returning. The hotel's convenient location and good service make it a popular choice for both business and leisure travelers in the Syracuse area.
Me and my family really enjoyed our time at this location. We had a few hiccups but the staff handled them perfectly. We will most definitely be coming back.
July 2025
Other than hot tub out of order and elevator out of order too for several hours hotel had great location and very clean!
July 2025
I attended a birthday party here that was catered by the hotel. The food was very bland but the service was excellent and the location was good. The party itself was what made this place nice!!
