Audi New Rochelle receives positive reviews for providing an excellent and great customer experience. The staff is consistently described as excellent, knowledgeable, patient, thorough, and responsive. Sales advisors are noted for being no-nonsense, well-informed, honest, and genuinely caring, making the car-buying process smooth and stress-free. They are helpful in finding the exact car a customer wants and take time to explain all vehicle features. The service team is also highlighted as pleasant, friendly, and making life a pleasure with no hassles. The dealership facility itself is called absolutely impressive. While the purchase process can sometimes be long, the staff works diligently with customers, is gracious, and negotiates to find solutions, including on financing. Customers report leaving as happy customers and highly recommend both specific staff members and the dealership overall. The experience results in very satisfied new Audi owners.
Happy customer! My service person Hahanna, was very helpful, detail oriented and courageous. Up to date information step by step always. I absolutely appreciate you and the service you’ve been providing for me over the years. 💕💐💐
August 2026
Hannah and the team at Audi New Rochelle did a fantastic job handling a repair on my car. Thanks Hannah and Audi New Rochelle!
August 2026
Car trouble is never fun. Hannah at Audi New Rochelle takes the stress out of the service process. She makes sure I know exactly what the problem is, what needs to be fixed and why, and gets me behind the wheel asap.