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9AM - 4PM
2341 Bowen Rd, Elma
Banks
“I have been a member of Western division credit union for over 37 years. This is the best banking institution you can get. Monday we called to open an application for an RV loan. Claire answered the phone and was very very pleasant very very professional and took care of everything we needed in a timely fashion, she stayed in touch. Let us know what we needed to do and it was a great experience. Claire should be acknowledged for the hard work and dedication that she put into making it a great experience for me and my family.”
“I recently had the pleasure of attending Great Erie FCU's annual meeting and was genuinely impressed by their ongoing commitment to their members and the services they offer. I highly recommend considering a switch to Great Erie FCU to experience the unique banking culture they provide. It's like being part of a private club! Most importantly, their staff truly cares for our community. Thank you, Bill Solak, for providing an excellent financial consultation.”
“I've only banked at this bank a few years since moving to East Aurora, but during the pandemic, the Canadian bank that I've banked at for 40 years was charging me to transfer money to my US account at the bank of Holland, but during the pandemic, the bank of Holland waived, every time. I like the personal service.”
8:30AM - 3:30PM
2875 Union Rd Suite 28, Cheektowaga
Banks
“This has been my bank of choice for about 10 years now. Some of the tellers know me by name, it feels really good to walk into a bank and have a sincere conversation with tellers who know and remember you. Michelle is the best employee and it makes my day to see her. I feel safe keeping my money with them, that they won't nickle and dime me, I have never had to argue with a service rep about an overdraft fee. They have even moved money from my savings to my checking when I was about to overdraft to cover my butt. I am writing this review because they just called me to tell me that they found someone attempting fraud on one of my accounts. That is how much attention they pay to protecting their customers. As long as i live in buffalo, i will bank with BSCU.”
“Just wanted to give a shout out to Nicole at branch 372 in Williamsville. About a month ago, I was having a terrible day. She was extremely kind and went out of her way to provide great customer service. Thank you, Nicole!”
9AM - 4PM
13216 Broadway, Alden
Banks
“After putting up with bad service at another bank my 18 year old son stopped into ASB and in moments was treated to the best customer service banking experience. Well Done Alden State Bank”
9:30AM - 4:30PM
3234 Union Rd, Cheektowaga
Banks
“I’ve been working with this bank for about two years and absolutely love it. I always feel very comfortable and recognized when I come in and very fast response times on any email questions I have. I always recommend them when someone is looking for a new bank.”
“Working with Amherst FCU has been fantastic. We joined the credit union in 2010 and have enjoyed working with them the entire time. From our bank accounts to arranging for loans, they are so easy to work with,”
“James Brunner was absolutely phenomenal! My husband and I had the best experience with him. Kind, funny, and PAYS ATTENTION to detail. If you use a credit union, choose Good Neighbors and choose James!!! Thank you for helping me purchase my first car!!! 5 stars for James!!!!!”
“The WNYFCU is an excellent and friendly place to do business. Everyone knows me there and its always an excellent transaction. I have several accounts at this location and have never had any problems. And the fraud protection unit really works to keep your debit cards safe. It has worked for me in the past. After being a member for some time now, I would never go back to a commercial bank, ever.”
9AM - 4PM
570 Dick Rd, Depew
Banks
“This place is a hidden gem. I was looking for a local bank to open an account with and noticed that Lake Shore had one of the best CD rates around. I then did some research and saw they were rated highly as far as their bank health (B+).... so I decided to give them a shot. What a great decision this was. I am in my 60's and this was the best banking experience I have ever had. I was politely greeted by the tellers who then routed me to the branch manager (Anthony Verhagen). Anthony was simply fabulous to deal with. He was very organized, knowledgeable, and personable. Really good people skills and to me seems like a really good and honest person. It was a breeze opening my account. I even found the paperwork I was given was clear and straightforward. If you are looking for a place for your banking needs, do yourself a favor and consider this bank/branch.”
9AM - 4PM
3049 Orchard Park Rd, Orchard Park
Banks
“I love Bank on Buffalo BUT......if your hours are until 5pm as stated please do not lock them at 4:50. People are rushing to get there by 5pm only to find the doors closed/locked before 5pm.”
“Normally I dread going into this bank branch but today I can say for the first time I left feeling good. The 5 star rating is strictly for Jada the teller who was hands down the best teller I’ve ever dealt with in this branch! Every other teller treats me like I’m a waist of their time or an inconvenience, never greeted and no small talk just stone cold typing that seems like attitude. It’s a miserable environment but Jada was happy and polite, she made small talk, she smiled, she told me to have a great day, all around wonderful human who made me feel like I was a person not a transaction! The rest of the tellers could take notes from her instead of being so cold, manager included! If I see her working from now on I won’t have the dread of walking in!”
“Great customer service. The manager, David, is awesome. Super helpful, patient, kind and efficient. I love this bank. I hope the transition to NBT doesn't change their disposition. So far so good!”
9AM - 4PM
4747 Transit Rd, Depew
Banks
“I have done 99% of my banking at this specific French/Transit Rds. Depew branch since it first opened years ago. I cannot think of a single time that I was ever upset or unhappy with the service I received. Every employee was helpful in every transaction or personal business dealing we brought. If someone was unsure about a process to complete our transaction, they asked an M&T team member for assistance to get the job done. Great customer service!”
10AM - 5PM
3201 Southwestern Blvd, Orchard Park
Banks
“I only call the OP location even though I live in Tonawanda because they are GENUINELY nice and helpful people. OP is an uppity, real hoity toity kinda crowd so they are used to dealing with Karen’s. I’m not a Karen but I’d rather deal with nice people than the people at the Tonawanda branch who seem to have a problem for every solution.”
9AM - 4PM
6850 Main St, Williamsville
Banks
“Was in a bind and this branch helped me out big time when no other citizen branches were able. Amy took care of everything very well and quick for me and saved the day! Super appreciate this branch, I wish it were closer to my house.”
“From my personal experience I can tell you that Mrs Rachel wacker is one of the best binary options/forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to no experience. Today I remain grateful to Mrs Rachel wacker for putting me through during my early days of trials and errors.”
“All around amazing to work with! You would be hard pressed to find the kind and caring people at any other bank institution in WNY! Thank you again for all of your help!!”
“I was @ a different Key Bank that wouldn’t assist me without an appointment.
I called and spoke with Jake Phillips and he told me to come in.
He helped me open an estate account for my sister that recently passed. . He was helpful, and professional.
Thank you Jake Phillips”
9AM - 5PM
5075 Broadway, Depew
Banks
“Mr. Saad Joseph was exceptionally helpful and kind in matters related to banking. He provided clear guidance and practical solutions, patiently addressing your concerns and ensuring you felt confident in your decisions. His willingness to assist, combined with his understanding of the complexities involved, made the process smoother and less stressful for our entire family
. His kindness and approachability created a sense of trust, making it evident that he genuinely cared about your financial well-being and success.”
9AM - 4PM
3030 Union Rd, Orchard Park
Banks
“I've been with this branch since it was HSBC, before it moved locations. They always have a great, helpful, friendly staff. I'm on a first name basis with most of them now. The staff is great and there's not much turnover that I can see, so you get a great customer service experience pretty consistently here.”
9AM - 4PM
5200 Main St, Williamsville
Banks
“I've been a KeyBank member for nearly a decade, and couldn't be happier. We are highly involved on the commerical end of things, with Key holding a number of different accounts and services for our needs. We have developed a great relationship with this bank (ask for Don, he's the best), and they've been nothing but kind, patient, informative, understanding and helpful. Don't go anywhere else.”
“I'm a customer of Citizen bank for few years now.I entered the bank 5min before closing and Jason Parker helped me with everything I needed.He stayed with me after hours until we get everything done.I would like for Citizen bank to recognize him as a great customer representative that went above and beyond, ( not only with verbal recognition but with a financial appreciation).I offered to leave a tip but he refused. Nowadays the best appreciation is the one reflected in a pay check.The other option is to leave customers to tip the representative for their extra time.Underneath you will see attached the business card of Jason. I purposely took it to make sure that he will be recognized and compensated for his time.”
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“Amazing customer service. Amazing team to work with. We struggled with other banks, if you are struggling, stop here. If they can’t help, they will point you in the direction that you need to go with the utmost kindness, respectful, professional way that they can. Trust me.”