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9AM - 2PM 3 - 4:30PM
2300 Bowen Rd, Elma
Shipping Centers
“Deliver itself was good - the guys who came were friendly, called ahead, etc. However, when my original delivery was cancelled (probably due to a winter storm delay), I couldn't see how to reschedule on the website I was sent in a text until I opened it on a PC (vs on my phone) and the only dates were 10 days out. I did get a call (from a Utah number) though and was able to reschedule much sooner - just two days late.”
8:30AM - 7PM
5165 Broadway, Depew
Shipping Centers
“My experience at the Broadway, Depew location was very pleasant. My wait time was under 2 minutes. The store was very neat & inviting.
Steven, the gentleman that assisted me in shipping my package was so friendly & helpful. I needed to ship a package to a friend who lives in a high rise out of state & without a secure mailroom. I needed an alternate way for the package to get to them.
Steven explained everything, answered my questions & went above & beyond to contact the out of state receiving location to alert them that the package will be coming to them for my friend to pick it up there.
Thank you Steven!”
“It was my first time returning or even sending a package an they simplified the process I was kinda in a panic because I had no idea on how to handle the situation and really made it easy I told my whole family now I’m at ease :)”
“Jackie and Jacqueline go out of their way to do a great job. I needed color copies and Jackie made them while I waited. If you need fast and friendly service, stop by the Village UPS store. You'll be in good hands for all your shipping needs.”
“Wonderful local family run business. These new owners are making improvements with staff and service. Keep up the great work! Very helpful, greeted me upon arrival, and offered recommendations.
Thank you for a wonderful experience.”
“I do a quick package drop off at the desk about 2-3 times a week. They're always friendly and, when I have questions, they're happy to help and knowledgeable.
Even though I just drop off, my alerts tell me that they scan those packages quickly.
All the post offices in the area are good, but the West Seneca office is at the top of my list.”
“Many thanks to Stephanie at the Orchard Park USPS location. She was friendly, incredibly helpful, and provided exceptional customer service.
I walked in today trying to figure out what size packaging would be best to ship the two items that I needed to ship. I figured I'd buy the box, take it home, pack it, seal it, and bring it back to ship it.
I waited my turn, and got called up. Stephanie asked me what I was trying to ship and if I knew the weight. I said I wasn't sure, but the items were in my car. She told me to go get them and we'd go from there.
Shortly after I returned from my car, Stephanie helped me pack and ready the box for shipping.
I cannot thank Stephanie enough for all her help today, and for simplifying the process on top of it. Stephanie deserves more than just 5 stars”
“I’ve never had issues with this location and love how close it is to me, however, I wish they would update their hours on the door sign and on Google maps to reflect they ARE CLOSED ON SUNDAYS so I don’t bother rushing on a Sunday to get over here. That’s twice I fell for the Google maps hours! They were months apart so I’d forgotten or thought perhaps it was only temporarily shut.”
12:30 - 8:30PM
285 Cayuga Rd, Buffalo
Shipping Centers
“I was really hesitant to use this location because of all of the bad reviews. Everytime ive gone in there though, there has NEVER been a line, and theres always at least 3 different smiling people behind the counter ready to help. Ive never had an issue here or encountered anything but friendly helpful employees. Im also ALWAYS on the look out for this google reviews famous "jennifer" , HOPING to get a glimpse of the person who has generated so many bad reviews. Ive been using this location regularly for the last 6 months and haven't had the pleasure of spotting her yet.”
“Surprised to see less than 5 stars - I've been going to this location for years and the same crew before they moved to this location.
I have never had a problem, and they have all been super polite and super helpful with all my printing needs over the years.
It is the best Fed Ex / UPS crew “I” have experienced.
Joe W”
9AM - 4:30PM
13127 Broadway, Alden
Shipping Centers
“This review is solely for my postal woman, who has helped make sure my mail gets delivered to the right postal box, after I've moved a few times. She also helped me with getting keys to my mailbox. I appreciate her and all her help!”
“I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
9AM - 12:30PM 2 - 5PM
515 Harris Hill Rd, Bowmansville
Shipping Centers
“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”
“Great Experience Every single time I come here!! Staff is outstanding and over the top helpful!! I'm al aways shipping out used Hockey equipment here! ⭐️⭐️⭐️⭐️⭐️”
“Today I received an early Christmas gift from the USPS on Como Park blvd. I want to thank a gentleman named Gary who sorted though a truck load of pkgs to find my package. It was medicine that my cat desperately needed but was delayed at the shippers point, due to their incompetence. I was supposed to have this med by Tuesday the latest and here it is Thursday with a delivery date of Friday afternoon. Thank you Gary, another day could have caused my cat her life. You are truly amazing.”
8:30AM - 5PM
5406 Broadway, Lancaster
Shipping Centers
“I've been a route customer from this branch for 39 years and have never had a problem. Carriers are always very good about porch deliveries. Never a lost package and the same with the staff at the Office. Fast and efficient! Thank you!”
“Matt S. I’m hoping he delivers out of this facility. He was great, especially with delivering a very heavy package and taking the time to put into the garage, thank you.”
“Hey, I read some of these reviews and I went with mixed feelings to this post office. I had to ship out a package. I was ready to fight.Surprisingly I didn't encounter a tornado. In contrast, it was a mild southern breeze. Fun aside, Kris made me feel welcome and greeted me with a smile and processed the package speedily and we even exchanged some friendly conversation.It seemed that the other workers were professional as well. Kris exceeded my expectations by far. Good job.”
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“The Elma Post Office is a nice small location. It is beautifully decorated for Christmas. The clerks are very helpful and friendly. It is always a pleasant experience.”