“I had an awesome experience securing a new vehicle loan at Western Division. Kristie was extremely friendly, knowledgeable and professional. The entire process was seamless. Thank you Katie. I look forward to working with you again in the future.”
“I have been a GEFCU member since moving to Elma NY for approximately the last 10 years. I chose this banking institution after a 30+ year relationship with one of the largest banks in WNY. I had been notified by my previous bank that after this long history, they were going to begin charging me fees on my accounts, regardless of the fact that all of my finances and assets were handled through this bank. After an in-person meeting with an account representative I was essentially informed "too bad". So I withdrew all of my withholdings and sought another bank with the right fit for me.My search led me to GEFCU. They have absolutely incredible online accessibility enabling me to conduct business online approximately 95% of the time which meets my banking needs. Whenever there's been any type of issue a simple phone call with staff always ready to help, resolved my issues There is a convenient satellite location in East Aurora making in-person banking seamless.Last year I was in the process of a home refinance. Once again after searching for available options I landed with GEFCU's financial partner, Owner's Choice Funding. Amazingly competitive rate, simply application and acceptance process. I had my new mortgage approved and in place in less than 30 days!Finally, I was searching for a longer term invest option with a reasonable rate of return. GEFCU did not offer a comparative rate to some of the other local banks. When I went to withdraw funds to move to another bank, the teller (Michael) went above and beyond. After contacting his manager for authorization, GEFCU came through again. They matched the rate of their competitor, a win-win for both myself and GEFCU. If it weren't for the personal efforts of this employee my assets would have been directed elsewhere.I wouldn't consider any other banking institution based on my 150% positive experience in EVERY aspect at GEFCU. Great services, great rates, and employees who care about their customers each and every day!”
“I can’t stress enough how amazing this bank is and how great the ppl that work there. They truly live up to their standards and what they say they’re going to do is actually done”
“Just wanted to give a shout out to Nicole at branch 372 in Williamsville. About a month ago, I was having a terrible day. She was extremely kind and went out of her way to provide great customer service. Thank you, Nicole!”
“Lovely branch, warm environment.Always welcoming and eager to help you. It feels they have a more personal relationship with their clients. That’s always a plus when it comes to banking. We got a mortgage through them and FRANK was our loan officer. it was a smooth process. He is the best. If you are looking to buy your new home call him.They also offered a better rate than all the other banks I looked at. Highly recommend!”
“My mother was a victim of a scam and Kristen warned her to call me directly to confirm if I was indeed injured, in legal trouble. Because she warned my elderly mom she saved her from loosing a large sum of money. She also kept her from having a medical emergency with her calming well given suggestions to call me directly and confirm what she was told by a person pretending to be a police officer. Thank you Kristen. You deserve more than this thank you from me and my family.”
“Go to CCS credit union for my car payment. Refinanced a new car loan for an extremely low rate. What I love here (even more then saving money) is how friendly everyone here is. Probably the best costumer service out of any business that I dealt with. Always friendly and helpful. I also like how I can call over the phone and make a payment or bank transaction. Makes dealing with CCS even more convenient. Absolutely recommend here if your looking for a credit union.”
9AM - 4PM
2341 Bowen Rd, Elma“Amazing customer service. Amazing team to work with. We struggled with other banks, if you are struggling, stop here. If they can’t help, they will point you in the direction that you need to go with the utmost kindness, respectful, professional way that they can. Trust me.”
“I love Bank on Buffalo BUT......if your hours are until 5pm as stated please do not lock them at 4:50. People are rushing to get there by 5pm only to find the doors closed/locked before 5pm.”
“The staff is so friendly, and the gentlemen who always answers the phone is so polite. They answer any questions I have. Super friendly. Prefer coming here then a anywhere else !!”
8:30AM - 3:30PM
2875 Union Rd Suite 28, Cheektowaga“This has been my bank of choice for about 10 years now. Some of the tellers know me by name, it feels really good to walk into a bank and have a sincere conversation with tellers who know and remember you. Michelle is the best employee and it makes my day to see her. I feel safe keeping my money with them, that they won't nickle and dime me, I have never had to argue with a service rep about an overdraft fee. They have even moved money from my savings to my checking when I was about to overdraft to cover my butt. I am writing this review because they just called me to tell me that they found someone attempting fraud on one of my accounts. That is how much attention they pay to protecting their customers. As long as i live in buffalo, i will bank with BSCU.”
9AM - 4PM
4747 Transit Rd, Depew“I have done 99% of my banking at this specific French/Transit Rds. Depew branch since it first opened years ago. I cannot think of a single time that I was ever upset or unhappy with the service I received. Every employee was helpful in every transaction or personal business dealing we brought. If someone was unsure about a process to complete our transaction, they asked an M&T team member for assistance to get the job done. Great customer service!”
9AM - 4PM
135 Hamburg St, East Aurora“Great bank, helped me out with ease in regards to opening a new chequing account. Would totally recommend coming here. Also the bankers, staff, and clerks were extremely friendly”
“I have been with the credit union for well over 10 years and I absolutely love it. Every time somebody tells me they can get me a better interest rate I just laugh inside and know that I can come to them and get a better rate from the credit union”
9AM - 4PM
5178 Main St, Williamsville“The Branch Manager Candice Failing is absolutely amazing!!! We had an issue with my car being stolen and totaled and she helped us handle everything with my loan through Keybank. She was super nice and extremely helpful.”
“I’ve been working with this bank for about two years and absolutely love it. I always feel very comfortable and recognized when I come in and very fast response times on any email questions I have. I always recommend them when someone is looking for a new bank.”
9AM - 4PM
8411 Main St, Williamsville“Cassandra and the Evans team are awesome to do business with. Everything I needed was handled in a friendly and professional manner. I highly recommend Evans Bank, especially the Clarence Branch. I love dealing with a smaller bank where personalized, friendly service is provided regularly. Way better than the big banks where you're just a number. I wouldn't bank anywhere else.”
“I went into the branch on Sheridan and Williamsville on March 30th with a bank check my 2 year old had colored all over. Sam and his manager Adam were incredibly helpful and kind in what was a very stressful situation for me. I am incredibly thankful for their efficient and thoughtful service!”
8:30AM - 4PM
250 Quaker Rd, East Aurora“I've only banked at this bank a few years since moving to East Aurora, but during the pandemic, the Canadian bank that I've banked at for 40 years was charging me to transfer money to my US account at the bank of Holland, but during the pandemic, the bank of Holland waived, every time. I like the personal service.”
“I have been working at this bank for a little over a year and I could not be happier where I am. Everyone here is so nice and this is such a great little community to be helping out.”
9AM - 4PM
10614 Main St, Clarence“I just visited the Clarence branch to open a small business account. I wasn't sure how long it would take. Normally I would not have brought my 2 year old with me, but I had to today. Andrea was extremely knowledgeable, friendly, and efficient! Again, I apologize my 2 year old was trying to rearrange your office!”
“Very friendly and knowledgeable. Opened up a business account today with no problem, Anthony was helpful and very informative. Was a seamless process, appreciated the great service.”
“I've been doing business with this credit union for the past 15 years along with many others. Now, they are not perfect, however compared to a lot of other banks I have done business with, they are superior. I live 1500 miles away in Colorado and every time I call with a question or problem they can identify me by my voice and help solve whatever may be going on.”