“Alex was great. He went through every price range, explained everything without a hard sell. He was very knowledgeable and pleasant. We tried various mattresses, finally settling on one. Overall, a very good experience.”
11AM - 5PM
4970 Transit Rd, Depew“What a wonderful experience. We were greeted as soon as we walked in by Nicole D, who was extremely friendly and helpful. We needed a mattress quickly for our son, who had a current back injury from sports. Nicole showed us mattress that would be perfect not only for his healing, but there after for a great night's rest. Jake the store manager was very understanding in assisting us on getting the mattress the same day. We are so greatful for this wonderful experience, and for the professionalism displayed by both Nicole and Jake. Thank you so much for all your help and most importantly for helping our son recover in a comfortable bed. If you need a mattress, this is the place to go. Great service, great selection and wonderful employees.”
“I had a great experience shopping for mattresses. Paul was very helpful and showed me several different options based on what I needed. The process felt very transparent and pleasant, and there were no hidden costs or fees! I will update with more information once the mattress is delivered!**As promised, an update** The mattress was delivered today, on the date promised. The guys who delivered it were professional and helpful, the mattress was in perfect shape. All in all, a great experience, would absolutely recommend.”
“Mary Beth was amazing! She was personable and was very informative every step of the way. The store is clean and well kept, making furniture selection a pleasant experience. Definitely would go back.”
11AM - 6PM
3770 Union Rd, Cheektowaga“Great experience!! When we walked in the store and met our sales guy Thomas to our purchase of a beautiful contemporary recliner that we couldn’t find anywhere else. It was an easy going non pressure experience. Thank you Thomas Kayser at the Cheektowaga store.”
“Very welcoming place. Brett was very attentive to us and what we were looking for. No pressure to buy anything. Pricing is very reasonable & better than most places! I would recommend you stop in to see for yourself!”
11AM - 6PM
4545 Transit Rd, Williamsville“Best furniture shopping experience! Raymond was very nice and assisted us with making our purchase in a non pushy way! He was also training Angel who was also very nice!! I'm excited to get my new furniture!”
11AM - 6PM
1650 Walden Ave, Cheektowaga“Benny was a great and knowledgeable salesman! He knew the stock that was in the store and we were able to leave with the furniture we wanted in less than an hour from start to finish.”
“The showroom is huge! Mostly everything we looked at was very good quality. We were shopping for a new sectional and dining set. Our sales person, Michelle R , was very friendly and helpful, and was very patient while my children were getting antsy! I also love that this is a family owned, local business. Very happy with our experience and our purchases.”
“Zeke was an excellent sales person who assisted me with my purchase. He wasn’t the annoying sales guy that you usually come across when furniture shopping. He was crystal clear with the purchase process and I’m happy with the end result. When you go to buy at Value City, be sure to ask for Zeke!”
Closed
101 Benbro Dr #100, Buffalo“I received a call from the store reminding me that my points were expiring. I was asked if I wanted pillow. I chose the leg pillow to assist with body alignment while sleeping on your side. Got it in the mail and So far, so good!”
11AM - 6PM
3380 Southwestern Blvd, Orchard Park“Had a great experience buying my sons bed and mattress ! Daniel Bonasera was my salesperson and was very professional, friendly and patient with us as we took awhile to figure out what we wanted! We didn’t feel rushed at all and love the bed and mattress that we bought! Would definitely buy from here again!”
“Kiera beam is a savior! My friend was laying on a mattress just testing it out, and she left her phone on the mattress by accident and the next couple that came in tried taking it and she watched it happen and saved her phone! Kiera beam is an ANGEL!”
“This is the 2nd time that we have gone back to this store looking for a mattress so far. We are very pleased with our 1st one but our lower backs were not so we went in looking around and we bought a firm bag and I'm. Hoping that this works better. It has the lift for your feet and your head. So I'll probably not snore as much and my feet will feel better. The husband's back will feel better it as well and I don't know. I'm whether or not any of you step on into this place but it always treats you fair and veterans get”