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September 2023 by Luchy Moscoso
the staff is very good and attentive the girl deandra is very good she is the best she helps a lot and gives very good attention and she teaches you the specials she is best thanks for everything.
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July 2023 by Marianne W.
Steve Madden at this location is typical of the store on East 86th Street Manhattan. I've spent my hard earned money on Steve Madden. The leather boots were nice but the vinyl they used for reinforcement inside my boots deteriorated to the point where I had to pull it all out to expose the leather inside. As for this location, I was just here with my daughter and I thought I would check out the latest styles and quality. I left empty handed and my daughter wasn't interested either. I guess customers still shop because they are really Madden fans. I'm not buying the boots again. I feel I wasted my money.
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July 2023 by Darrell Neely
I stopped by 145 in Queens Center Mall the 2 managers Natalie and Emily are the best ever...great job...great help...great personalities...very informative...very nice...great atmosphere!!! Sensational workere!!@
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June 2023 by Adam Kriler
Steve Madden used to be amazing. Still great options and deisgns, but I think things went down a little.
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May 2023 by Chun Zaho
Always stopping at SM. Not every dtop is a hit, but when it is I know I get something cool. Love what they make.
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November 2022 by J
Bad customer service, they sold me snickers without box, they don’t ask, later I need to change it, but they don’t accept the change because i don’t have the box, Don waste your money on this franchise
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November 2022 by Miklo Itach
Some of the most amazing shoes I ever had were purchased here, and some shoes I purchased were not that great. But when it is a hit, it is a hit!!
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November 2022 by Jose Marin
Bad customer service, they sold me snickers without box, they don’t ask, later I need to change it, but they don’t accept the change because i don’t have the box, Don waste your money on this franchise
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October 2022 by christina brantley
GREAT CUSTOMER SERVICE!The store environment is very inviting, everyone in the store was very nice, attending to my needs and assisting in every way possible. I found a great pair of boots Justin made sure that I was comfortable in trying on the sizes that I needed. Once I got to the register, Amy and Alejandro were very assisting and the transaction went very well. I will recommend this store to all my friends and family. They have a wide variety of choices. Thank you all at Steve Madden in Queens center mall.
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September 2022 by Justina Mercado
Store associate Aquiles was the best!!! He was so patient and helped me find the right size & even helped me order my boots! Great customer service im a deff shop here all the time ❤️.
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September 2022 by Deniz mavruk
Always loved it and still do.Stylish and latest fashion styles in right colors.Never let's me down.
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September 2022 by Taimeko Benton
Never have any big sizes.
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May 2022 by vasiliqi zhoga
Love ❤️
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February 2022 by Audrey Anderson
I am Italian and learning English is rough. I wanted a boot that fit comfortably and the sales man was very kind and even used a translator to help me. I’m going to fully learn English to come back and buy another shoe from him. Hopefully in full English. I believe his name was Mateo.
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February 2022 by Connie R.
They had my shoes in the correct size.
