Steve Madden's Queens Center Mall location offers a wide selection of the latest footwear trends, from sneakers to sandals to heels and boots, catering to New York's fashion-forward shoppers. The store is known for its bold and iconic looks, making it a go-to destination in Elmhurst. Customers generally praise the store's good service, attentive staff, and fair prices, with some mentioning discounts on out-of-season shoes. The staff, particularly employees like Deandra, are described as very helpful, knowledgeable, and providing excellent attention to customers. However, some customers have had mixed experiences, with one reporting issues with the quality of leather boots purchased, and another leaving the store empty-handed. While some find the store's products to be amazing, others feel they have wasted their money on certain items. Overall, Steve Madden's Queens Center Mall location offers a wide range of fashionable footwear, with a generally positive customer experience, though individual satisfaction may vary.
Male worker with glasses was very helpful and attentive! I didn’t ask for help but he saw the dress I had with me as I was trying to figure out which shoes would match and brought me all the pairs to go with it without asking. He made the shopping experience much easier than I thought.
May 2026
Jade was amazing super friendly, helpful and made my shopping experience quick and easy. Great customer service!
April 2026
David and Key were so helpful and so kind helping me find my perfect shoe for my outfit. I’m so looking forward to coming back.
