Firestone Complete Auto Care in Elmira, NY has built a strong reputation for reliable and friendly auto care services since 1926. Customers appreciate the quick and efficient service, with staff working fast to find and fix issues like a large screw in a tire or performing oil changes, brake inspections, and engine repairs. The team is known for good communication, honesty, and fair pricing, making customers feel confident in their service. Many reviews highlight the helpful and nice staff, especially front desk personnel who ensure a smooth, quick experience. The location offers a waiting area and bathroom, with the convenience of scheduling appointments online, sometimes only a few days in advance. While some customers find the prices a bit higher and feel pressured to add unnecessary services, they generally trust the honest and professional work done. Overall, Firestone in Elmira is seen as a dependable, friendly place for vehicle maintenance and repairs that keeps customers returning.
They were quick, polite, friendly, helpful, came out multiple times with updates, worked with me around my schedule.
March 2026
The manager is very customer service oriented and leads by example. I am a repeat customer.
March 2026
Very friendly and helpful along the whole process. My first time working with Car Shield ,which is a long process, She step me through the process perfectly and she was very patient with the process. Very very good customer service the best.
