Metro by T-Mobile is noted for its excellent and top-notch customer service, described as welcoming, polite, friendly, kind, and patient. Many reviews highlight it as the best store ever for all cellphone needs, with customers visiting for over ten years. Staff are very helpful, assisting with transferring numbers, upgrading phones, getting the best deals, and helping those not savvy with smartphones. Customers report getting good deals on phones and free tablets, expressing great happiness with the service received. The store provides value-packed prepaid plans and deals on devices.
