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February 2024 by Luke Davis
Sales staff are enthusiastic and knowledgeable about the merchandise. They took the time to help me find the phone that would best fit my needs. Their dedication to the customer even helped me take $50 off my bill.I highly recommend this store to anyone who is looking for AT&T as a provider!
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February 2024 by James Larry
The AT&T in Evans Mills is hands down on of the best I been in.Glover, Bobby, and Steph and been tremendous help with upgrading me and my family phones and troubleshooting issues with our service/account. If you have a choice I highly recommend coming to the Evan Mills AT&T store compared to the one in watertown mall. You will not be disappointed trust me.
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February 2024 by Carol Trombly
Stephon was EXCELLENT!! Quick and easy transfer
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January 2024 by Ozzy101PR
Great service, thanks
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December 2023 by Nate Yeakel
Amazing experience, Samory and Bobby gabbed with me for like an hour and really helped me out! Thanks guys!
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December 2023 by Hailey Preston
Stephon& Bobby were AMAZING! They helped my husband and I get brand new iPhone 15s for cheap and if we had any problems they helped us! Even helped us with our screen protectors and cases! Thank you guys so much!
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November 2023 by KARLIE HENDRIX
Bobby, Stephan, Glover are amazing! They are always friendly and alway ready to help!All 3 guys go over and beyond with customer service each time we are there. Never once did we feel rushed and they all jumped in to help as a team.My folks live out of state and needed help with their phones. Bobby FaceTimed with them to help with troubleshooting, which was very helpful and truly appreciated.These 3 guys are a great asset to AT&T here in Evans Mills.Thank you.
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November 2023 by Penny ashwood
I’ve been with ATT for quite a few years now, and my last experience with the 2 very professional male associates was one of the best I’ve had! I came in at the last minute before closing to get a new phone due to mine being destroyed completely. I felt bad for coming in and expecting so much at the last minute, although Samory and Glover were more than happy to take care of my needs and didnt complain at all!!! They got me a new phone, transferred everything for me and did it all with excellent customer service! It was a joy to have such a great experience. I had a bad weekend and they made me smile and laugh and that made my day!! Thanks guys! Truly appreciate your hard work and kindness!
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October 2023 by Cathy Martin
My husband Mark and I have always had a fantastic experience at this AT&T store. We have made purchases but have also called and stopped in with questions. It didn't matter if we were making a purchase or not they were still very helpful and respectful! We highly recommend the AT&T store in Evans Mills NY!! Thank you to the whole staff for their excellent service!! Mark and Cathy
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October 2023 by Joseph Wing
The AT&T store in Watertown is awesome. The store's staff are great, I found them to be a lot more professional, very helpful, and very pleasant to talk to, and they take the time to listen to my questions and concerns.Note: The AT&T store in Evans Mills failed miserably. With that being said, I will do my business with the AT&T STORE in Watertown.
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September 2023 by Johnny LaFaver
Both reps were so helpful they were patient not pressuring made me aware of a better deal on getting 3 accessories so took advantage with case ceramic screen protector which he installed and a cord. Bless their patience and trying to help me copy data from another phone onto the new phone they made sure I was comfortable getting it done even after the old phone kept failing. Thanks guys I really appreciate your low pressure and customer service oriented friendliness. This was buying a phone outright and transferring my at&t to go plan over. So they treat everyone equally as there were other customers there doing a plan and their focus was on service. A+ 110% thank you both!
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August 2023 by Logan Setzer
Worked with the AT&T associate at Evans Mills store to transfer over from Verizon; they helped me with all the my questions and made it very easy. The best customer service I’ve ever experienced and very glad I went to there.
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August 2023 by Mikel Dillon
Glover was a great help and very respectful. Helped get with first net and switch from Verizon saving me $40 a month. Thanks Glover for the hospitality
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August 2023 by Jennifer Denner
Glover was extremely helpful with our unusual issue. He was very friendly and knowledgeable. He is a great asset to your team.
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August 2023 by Adam Flynn
Great customer service, very informative. We visited the Att Aresenal street store where we were told we could not transfer a number(after being told we could over the phone and driving 40 minutes). I ended up calling the Evans mills Att where they were more than willing to help me and also told me they could transfer the number. We ended up buying a new Samsung Flip phone and transfering the number. Bobby Olcott helped us every step of the way and did everything the other store said they could not(I believe the other store just didn't want to do there job). Will definitely recommend and continue using the Evans Mills, NY store from here on out.
