Bradley's Surplus is known for its strong commitment to customer satisfaction and building lasting relationships. The business offers a 30-day 100% satisfaction guarantee on all products and services. Customers praise the friendly, helpful, and efficient staff, especially for handling custom and special orders quickly and smoothly. The team is attentive and patient, ensuring that orders are processed accurately and received promptly. Bradley’s Surplus is appreciated for its fast communication, reliable service, and willingness to go above and beyond to meet customer needs. Many customers find it easy to do business with and consider it their go-to source for their needs. Overall, Bradley’s Surplus is dedicated to providing excellent customer service and establishing long-term trust with its clients.
Very pleased with my return order! There was a mishap during the first shipment but they quickly replaced the right sizing on item and gave a little extra! Will definitely be doing business with them in the future
May 2024
I did sewing for them on the spot, as I use to work for them and they were in a bind
April 2024
Very courteous, helpful, and efficient. I needed a custom, special order and Josh quickly understood and processed my order. Excellent customer service!
