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“I'm so confused by the many low ratings. I have been a customer for several years. I have visited the bank in person dozens of time and was always treated extrememely well. I've taken out a checking account, a savings account, a credit card, a debit card, a car loan, refinanced a car loan, and took out a mortgage to buy a home. All went exceptionally well in every instance and the staff were always pleasant, helpful and knowledgeable. Further, I use the app AND the website often and both are efficient and easy to use. Having worked in customer service before, I know that many, MANY people are difficult to please and most people who take time to give a review are the ones with a problem. Maybe that explains it. This credit union and the people who staff it deserve far better reviews than what the unsatisfied (vast) minority are taking time to post.”
“Best team ever ; wonderful lady’sRebeka help me in Spanish with an account.Ms: Cathy is the best in Morgage excellent service!Ms. Penny with the home insurance ? recommend. Very grateful for the best customer service. God bless”
“These ppl are literally the best! Best customer service and so friendly and SUPER HELPFUL. Best CU I’ve ever banked with. Monique and Stephanie and all the team are amazing”
“I have been using their services for several years now, and it is the best bank I have ever been a customer of. The customer service is prompt, friendly, efficient and polite. I would rate 10 stars if that was an option!”
“About a year ago switched all my banking over to AmeriCU and I have been extremely impressed with their customer service. I never thought I'd feel like family walking into a bank! There is always someone eager to help! Even if we converse online, anything I need or am looking to have done has been so quick and painless with little to no effort on my end! Highly recommend!”
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“Lovely branch to go too. I love all the tech. But they don’t want my secrets. ??. Anyways I will refer clients to set up credit but if I’m not getting any sort of kick backs. I might just do it myself. 5 stars for Ron doing a great job.”