-
April 2024 by John Aviste
Malysa, the customer support representative was knowledgeable and thorough in addressing my question about insuring the contents in storage. It was easy to speak to someone and helpful that this was possible on Saturday.
-
April 2024 by a w
Finished moving out last month
-
March 2024 by ceirra gault
I didn’t store any food in my unit. Upon emptying my unit I found dead mice and droppings. After unpacking most of the boxes, I’ve found that many of the boxes have mouse droppings in them and some of my belongings have been burrowed into. Anything that wasn’t covered or stored in plastic has been affected. When the company heard about the infestation they offered no compensation of any kind. I understand in my rental agreement that the owner is not responsible for any damage to my belongings. However, this has been a horrible experience. Do not store your items here, especially through the winter. I suspect the mice came from the field behind the facility and came into my unit seeking warmth. Pictures are after I emptied my unit.
-
March 2024 by Sally Weston
Great customer service. Thank You for you're help.
-
February 2024 by Kim Fuino
She was friendly and very helpful! Wonderful customer service!!!
-
February 2024 by Shawn German
Great storage facility. I never had any issues.
-
November 2023 by J Lim
Holly was kind and helpful she respond all the questions quickly. She is AMAZING.
-
November 2023 by Jenna Lim
Holly was kind and helpful she respond all the questions quickly. She is AMAZING.
-
October 2023 by Jeremie Vore
Clean site and customer support from Jess was highly professional and accommodating
-
October 2023 by Wendell Snyder
Thank you Shae!! I am making an unplanned last minute move. Shae was excellent to talk with over the phone. Her excellent customer service is a definite asset to KO Storage. I will definitely use KO Storage for the long term.
-
October 2023 by Ethan Enriquez
Victoria was super helpful getting me detail about the move out! Really cheap prices for storage and highly recommend anyone who need stuff stored, stores them here!
-
August 2023 by Whitley Shinolt
Have had nothing but a great experience from Holly. Super thankful for her great customer service that lacks at so many places these days! Only thing I would change is addional hours available to get into the unit especially during the summer. At 9 it's still light outside during the summer and I would like to be able to access my unit a little later sometimes.
-
August 2023 by Chris White
Barry was super helpful and made the process easy to understand step-by-step. I am first time storage renter and appreciate his patience and knowledge helping me with the process.
-
August 2023 by SCHOOL APPROPRIATE CONTENT (SchoolAppropriateContent)
Jim was a big help. I needed a unit to store my vehicle urgently and he made it all hassle free
-
July 2023 by Paulette Villalobos
Jess helped us out over the phone when we realized the storage unit we purchased was way too small. She made the process super simple & I’ll continue to use KO Storage.