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May 2023 by Nicki F.
Every single time I go to this Walmart, they manage to screw something up. I ordered a cake for my son for his birthday on Wednesday to be picked up today. I wanted a cake with whipped icing using a display they had advertised on hand. I ordered a cake from the Evans Mills Walmart Bakery on May 17th using the display they have sitting (even today) on their shelf advertising this rainbow cake. I stood in line waiting for an associate to complete this order for an hour. He searched in their cabinet and showed us a flamingo that he could have put an image on, we ordered it for pickup this Sunday. I received a call from the manager of the baker on Friday at 3p who tells me the machine to put a digital image on the top for the flamingo was broken. When I told her they need to take the display down that says they can make this, she first tried to state she had no control over what was on the website (I didn't order on the website), then she offered to see if she could find some type of flamingo for it. I told her I would find a topper, I just wanted the cake. We left it for pickup on Sunday. We went today to pick up the cake at the agreed on time of 10a. They cancelled the order last night at 6p with no notice. We have found out 1 hour before my son's birthday. The last time I used them, they lost the cake for 3 hours and then "found" it (after they had to finish it while I waited in person). I'm so pissed I can't see straight.
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April 2022 by Steve Q.
i only go there when i have too. i was in line yesterday in one of your elec carts and you had one human checkstand open and 10 people in this one line. we are there like others because we dont want to use self checkout, my reason is 2 fold. one because i always double charge myself when ive used it in the past and secondly if you can afford to hire secret shoppers to catch thieves than you can afford more checkers. PS on the way out i asked a worker who was staring and trying to find thieves what her job title was and how do i get her job which is standing around when other checkers need help so the handicapped line is not so long. she said i am a checker (why was she not helping the customers? ) im always amazed when you put on newzjunky app with pictures to find the thieves. i and everyone else hope these people steal you blind with your non caring business practices. there are so many more things that i can say but i dont allow people to waste my time. absolutely the worst customer service team i have ever seen ANYWHERE in the usa. i only selected one star because if i had not checked one my review would prob not post
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January 2022 by Kayne Stafford
Sew l dot
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July 2021 by Benjamin M.
I suppose this review belongs on the national Walmart website, but I tried to process the order at this store so here goes. A couple of weeks ago, my friends and I decided that for our annual boardgaming weekend near here we would order groceries online from the comfort of our homes (hours away) and pick them up here instead of buying them far away and driving then up to the cabin. I researched online and found Walmart had a 3-week window for grocery orders (you couldn't order them farther out than that). Since I didn't need them in 3 weeks, I put together an order online and picked the farthest out date. I basically wanted to see what they had, how the process worked, etc.The website had trouble finding this store, so I had to call them up and confirm their address. Still problems, so I moved on to selecting groceries. Finding most things I wanted online was easy, though some items were out of stock (2L bottles of Pepsi? Walmart brand cookies? Zucchini? Are you kidding me?) and I found that odd. Ordering large packs of meat was problematic as you could put in the cart a package of chicken weighing between 2.75 - 4 pounds, but it wouldn't tell you the weight. And knowing how much it weighed is a big problem when ordering it to feed 8 guys, so I decided that when we picked up the groceries we would just need to check. All in all, though, it went well.Fast forward three weeks and I was ready to place it "for real" (I was now within the 3-week window of my trip). But I couldn't adjust the pick up date anymore. I tried everything, but no good. So, I called Walmart IT and they were clueless too. They had to call their IT staff and put us into a 3-way call (that ended up taking 45 minutes total) and it turns out Walmart has changed their site and process in the past 3 weeks. My old order cannot be cancelled, but I cannot use it for pick-up either. I needed to place a new order. Their window is now only 1 week instead of 3 weeks, and lots more items are out of stock. So, we made a new order and I got ready to submit it but held off for a day. The next day, it was gone... and only my old order was left. I had to do it all over again.I just don't understand how this system is supposed to be more convenient then going into the store to shop. I am stuck with an old order (of 70+ items) that won't go out of my shopping cart and the IT can't cancel it. I just have to wait and perhaps it will disappear. My new order isn't saving because I already have something in my "shopping cart" (my old order). And the old order cannot be processed because it was started under the old version of the website. GRRR!
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May 2021 by D D.
Called to ask a few questions on pricing for a balance on my truck needles to say I was placed on hold for over 15 min ! To make things more annoying I could hear the workers chit chatting in the back ground. I understand that the front desk deals with customers who do walk ins but you can't just completely forget or ignore those who call too.
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March 2021 by Jezebel C.
Most of the time out of stock of the things I need and it doesn't matter what aisle you go down, if it's empty and you are looking at something, 45 people will descend upon you out of nowhere to look at the same item. This is all walmarts though. Next time I'll just drive a scooter and slam into people to get them out of my way.
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November 2020 by Gabrielle B.
DON'T GET GROCERY PICKUP HERE! I didn't realize until I got home that all of my refrigerated items were missing. I called the store and spoke to someone from pickup and they assured me that this couldn't happen and I couldn't possibly be missing my items. Well it did happen and I was missing my refrigerated items. After being on hold she got back on the phone and magically found my items then proceeded to ask if I wanted a refund. No I do not want a refund I want the items I ordered! We ended up heading back to the store to get our items that THEY forgot, to get a careless "sorry" from an employee. This was the first time I've had a problem with Walmart pickup. My canned foods were dented, bread was soggy because frozen food was placed on top of it and the lettuce I ordered was brown and disgusting. Chances are I will not be ordering from grocery pickup ever again I'm highly dissatisfied and disappointed in the staff.
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December 2018 by Ray Walker
Smart, fast, and they service all the major carriers but the phones are significantly less expensive than at the carrier stores, definitely recommend. Look for the black shirts, they know it all!
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December 2018 by Angela Gower
Okay service
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October 2017 by Ilissa Gilmore
The bottle/can return can be finicky at times, but the staff is helpful.
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August 2016 by Thomas Campeau
Ghetto fabulous.
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December 2014 by Paula Bates
The site to store/ layaway area is awful. Only one associate on. Waiting for one item and I'm behind 2 people with huge long lists.
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April 2013 by Dennis Smith
Slowest laziest CSS's in any Walmart I've ever been it. Takes forever to get helped!
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December 2012 by Dennis Eickhoff
Bathrooms are disgusting!
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June 2012 by Greg Baz
Best eye exam experience ever. Thank you.