The CVS Pharmacy in Fairport provides pharmacy, health, and wellness services, including vaccinations and prescription refills, along with personal care items and pet supplies. The store is open seven days a week and offers time-saving options like same-day delivery and free in-store pickup. Customers can find weekly deals and join the ExtraCare program for personalized savings. Reviews note that the staff is often friendly and helpful, with specific praise for excellent customer service in the pharmacy department, where employees are gentle with injections and assist customers in finding items and saving money. Many salespeople are helpful in locating products and checking customers out efficiently. However, some aspects receive criticism. The automated phone system is described as frustrating, making it difficult to get prescription information without visiting the store, and the automated text reminders can be excessive. The store's front entrance is noted as unwelcoming, often cluttered with carts, and the interior could benefit from improved displays and layout. While parking and handicap accessibility are adequate, the overall experience is mixed due to these operational and aesthetic shortcomings.
