Hawk Frame & Axle, which includes Hawk Collision founded in 1962, is the leader in collision repair for truck and fleet operations throughout the Northeast. It is the largest body shop in Western New York and the shop of choice for all vehicle sizes, repairing cars, collector cars, light trucks, vocational trucks, heavy equipment, and precision equipment for over 50 years. Their technicians continually learn new technologies and methods, and the shop is equipped with the latest state of the art equipment for everything from a tire change to a major collision repair. Reviews highlight fantastic service, professionalism, and knowledge. Customers report phenomenal, outstanding, and unbelievable repairs, with work described as impeccable. The crew is noted as super friendly, honest, and great to work with, providing great customer service. They get every scrape, scratch, and blemish out, with cars looking like new or shining better than when brand new. Many note their vehicle was completely detailed and cleaned. While work may sometimes go a little over the initial quote, customers feel it is totally worth it and the price is more than fair, leading to high recommendations.
I used Hawk Frame and Collision for recent repairs. Matt kept me informed every step of the process and was very professional. I give them five stars and would use them again for any of my collision needs.
October 2025
My car was in an accident and when I got it back, after they repaired it, it looked better than when I brought it over there. They detailed it, complete with cleaning the inside, along with the outside. Their staff was top notch. They went above and beyond. Highly recommend this establishment. You won't be disappointed.
September 2025
Went here as it was a local shop within my insurance network. Glad I did! It's been a while (thankfully) since I've had a collision repair experience, but Matt kept up the communication throughout the process, and my car looks great! Very happy with my experience.