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“We came in and we had wade as our manager. He went ABOVE AND BEYOND for us. Dealt with an insane amount of bs to get us switched over with them while he kept a smile on our face. I’m so happy we went through with it.
SOMEONE JUST GIVE WADE A RAISE.”
“I'd give 10 stars if I could! Sonny repaired a badly damaged phone in less than 30 minutes, was honest and didn't try to upsell us on anything. I will definitely use their services from now on!”
“I stopped at the Cricket store in Cicero. Xavier helped me with an issue I was having with my phone. He was so pleasant and very kind. He fixed my problem in a matter of minutes. I am able to get a new phone in September. I will for sure return to this store to purchase my new phone. Thank you Xavier.”
“Went to AT&T in search for an apple watch, and was helped wonderfully by associates Evan and Q. Evan informed me of a deal that was occurring, buy one get one free apple watches. He helped me set it up, and both Q and Evan answered my concerned and questions in a patient and professional manner. I am personally not a very technologically advanced person, so this was VERY helpful. They gave me their full attention, and provided great customer service. Will be returning to this location in the future :)”
“My experience with Elizabeth and Ralph was excellent. I was able to prepay my account quickly and also switch my wife from Tracfone to AT&T very quickly. I got a great deal on a new phone for my wife and Ralph took care of the phone number and data transfer from her old phone to the new one. I am extremely pleased with how quickly and competently it was all done.
I highly recommend AT&T and the Erie Blvd. store. They are awesome employees.”
“Yesterday morning i went there to have my cellphone reopened after applying a password by mistake, the guy name was jesse or john he warned me he had to do a factory reset and i might lose all contacts and apps, but he opened it with factory reset, and all apps contacts and everything came back. nice pleasant guy very professional.”
“Came here originally immediately after rage quitting Verizon down the street, this was close so I went to check it out. Weird to say this for a service carrier but easily top 5 customer service experiences I've ever had.
And not just that one time, we've been working with Hannah and the staff for years at this point. Service is efficient and kind, only one manager had ever tried to hard sell and he hasn't been seen in a while. Really just solid all the way down. No notes.”
“Michelle is excellent and really knows her stuff. Very friendly & sweet. She helped my son get his new phone setup. She is a great help and I highly recommend her.”
“Spoke with Bill today. I went to the tall ave store. Bill helped me getting a new phone, did not pressure me trying to go with the highest price. Gave me the best phone in my price range. Bill made sure my new phone was in working order, transfered everything from my old to my new and answered all my questions. I drove from the Solvay area to this one because the one in Western lights store were total jerks. The music was so loud that you couldn't even hear yourself talk. If I ever need anything else I will definitely be seeing Bill at the Tall Ave store. If I was able to give him a 10 star rating I would of. Thank you for hiring a wonderful employee. Mary”
“So I'm sitting here at boost Mobile and I am writing a review based upon customer service that I had got given to me from an employee and their manager which was very very well satisfied at the end of the day it was great amazing customer service awesome.Butternut st Syracuse NY”
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“Nolan has been very helpful to me with excellent customer service while I was selecting my new phone and afterwards. I highly recommend end him for any
other customer as well.”