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“I came to get my eSIM transferred (my phone was fried so I couldn't do it online). Not only was the staff patient and attentive to the very many people that were there first thing in the morning, but Monica was fun to work with and extremely knowledgable. She was able to seamlessly multi-task, moving between the staff and customers, making everyone feel heard. Verizon is super lucky to have her!”
11AM - 8PM
2001 South Road, Poughkeepsie
Electronics
“Phone Fix and Repair is fantastic! They fixed my phone quickly and efficiently, and the quality of the repair was excellent. The staff is friendly, professional, and really knows their stuff—they explained the issue clearly and offered helpful advice. The store is clean and organized, and the service is fast without sacrificing quality. I highly recommend Phone Fix and Repair for anyone needing reliable phone repair services!”
“Valerie was absolutely amazing! I came to this location due to issues with the Fishkill location. She thoroughly explained what the Fishkill location did. She answered all of my questions, gave me options, and made sure I was aware of the different costs. Thank you to Valerie for clarifying everything and showing just how competent she is with the products and services available.”
“Ray Casino the most helpful manager in the world
I recently purchased a new iPhone, and within two days the screen unfortunately cracked. When I returned to the T‑Mobile store, Manager Ray Casino greeted me promptly with a warm and professional welcome. He immediately focused on understanding the issue and resolving it efficiently.
Mr. Casino demonstrated exceptional customer service throughout the entire interaction. His demeanor was courteous, attentive, and reassuring. He repaired my screen on the spot, ensuring I left with a fully functioning device. Additionally, he encouraged me to return should any future concerns arise, emphasizing his commitment to customer satisfaction.
Ray Casino’s professionalism, knowledge, and genuine care for his customers are truly commendable. He represents T‑Mobile with excellence, and I greatly appreciate the outstanding service he provided.”
“Riley the camera expert was extremely helpful, he answered all my questions and helped me with my first ever mirrorless camera purchase. The team there was very kind and supportive. Great experience and I recommend this location!
Thanks brother.”
“Aaron's in Poughkeepsie is the best place to go for all you needs the staff there are very friendly, very courteous, very kind, very understanding i really do recommend this place to everybody. I give this place all thumbs up.This is the best place to go to”
“I’m local and recently went to this shop. The owner was really nice and helpful with information. Also had great pricing! Will be buying from him again for sure!”
“Anthony and Allie did an excellent job helping me with my phone and providing information about internet. They worked to make sure I was able to get the right discounts and the phone that fit my needs. Everyone that works here seemed very friendly and helpful as well.”
8AM - 10PM
2001 South Rd, Poughkeepsie
Electronics
“Clean floors, well stocked. Lacking a little bit with some collectibles merchandise. I always look for Marvel Legends action figures and it's usually empty.”
“I placed an order for pickup on n October 9, 2023. When I went to pick up my order was wrong. They went to look for the item. Item could not be found. They gave me 30 dollars in store credit. Then when they said they can do delivery I said fine. Then they gave me another 5 dollars because of the tax. I wasn't expecting this at all. I was presently surprised. I definitely will go back and shop there.”
“Amazing to deal with... I bought 25 tablet cases for our charity which did not fit. UC let me exchange them free of charge for ones which did and threw in tempered glass screen protectors for free as well. I can't recommend them for their customer service enough”
Electronics
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Electronics
“Highly recommend this store!! Was mainly taken care of by Stephan who was very fast efficient and took care of multiple people back to back without any issue. The staff during multiple visits were super knowledgeable kind and helpful. Elijah helped with some customer service issues and worked out any questions we had in the beginning and Kyrese and Stephan helped take care of the further phone care that was needed. All in all it was truly a 5 star experience. These guys are really good workers!!”