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“Huge shout-out to Joanne - who went above and beyond for us! Long story short, we had a couple items sent to an address in Beacon where mail delivery had been temporarily put on hold. When I came to the office to inquire about the parcels' whereabouts, she was incredibly kind and quick to help us figure out a solution. By the next day, our items showed up on our doorstep. We were amazed at how effective she was at handling the situation. Thank you for the wonderful service, Joanne!”
“Always met with helpful and pleasant staff. They are friendly and kind hearted, always ready to guide me in best procedure for what I need to accomplish. Never had an unpleasant experience.”
“Great post office. The workers are friendly and patient. Some of the customers who visit this location are impatient and short-tempered, but the staff always remains helpful and professional”
“I've never had a problem at this post office. The clerks are courteous and knowledgeable. I know when the regular clerks retired, there were a lot of problems for others, but I never had an issue.”
“I live in town but I’ve been coming to the village P.O. recently to avoid the horrible service at the town P.O. the environment is the complete opposite, you don’t feel like you’ve entered the lair of the soup nazi.”
“New Windsor post office is the best local post office I’ve ever encountered. The delivery people are friendly, the post office employees are very kind and willing to work with you, and they are able to adjust during extenuating circumstances. I’ve been waiting for over two weeks for my package to leave IL, and I received it less than two hours after New Windsor post office received it from the area distribution center. Can’t thank them enough for their impeccable service”
“I sent out 2 day priority envelope and it go there on time they always send them out on time always happy with their service and the variety of stamps they have.”
“Great stuff nice experience trying to do everything possible to help me get my package taking my phone number on a note with the tracking number giving over to the postmaster making sure they call me back and give me the exact path how to get my package as soon as possible”
“Excellent Post Office. I’ve always loved the USPS and very happy that this town has a great one. The self-serve kiosk is a huge advantage and allows shipping and stamp purchase 24 hours, in addition to it being a nice alternative at busy times or when in a rush. It’s a dated building, but the main purpose is utility and not a beauty contest so that’s certainly no deterrent. The staff is excellent, particularly Rebecca and Robert, after Jose retired being long-standing customer-focused friendly staff member. In a small “downtown” area of the hamlet of Hopewell it’s conveniently located. Always happy coming to do business here.”
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“USPS in both Fishkill, Wappingers Falls and Beacon have the most, knowledgeable staff of any post office I've ever visited. They are all so friendly and helpful.”