The AT&T Store in Floral Park offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans with no contract and unlimited data plans with nationwide 5G service included. The store is noted for being clean and having a lot of parking. Customer service experiences vary. Many reviews highlight friendly, helpful, and superb service, describing it as the best customer service with staff who go above and beyond, demonstrate professionalism, excellent communication, and a commitment to resolving issues. Staff are noted for being very understanding, explaining things thoroughly, and leaving customers feeling confident. However, some processes, like transferring an existing line to AT&T prepaid, are reported as difficult and annoying, not matching advertised ease, and sometimes requiring further resolution with customer service outside the store. Despite occasional challenges, the positive interactions lead customers to recommend the store to others and express intent to return.
Great AT &T store!! Came to store for upgrade.. Muntakim was very knowledgeable and offered exceptional customer service!
May 2025
I received the best customer service from Muntakin at the Floral Park location. He went above and beyond to provide superb service and I’m going to recommend him to anyone that has AT&T. He’s a gem!
April 2025
Friendly Service Very helpful Clean store Friendly Best customer service A lot of parking