The AT&T Store in Franklin Square offers a wide selection of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans tailored to various needs. Customers can enjoy prepaid phone plans with no annual contract or credit check, as well as unlimited data options that include nationwide AT&T 5G service at no extra cost. Reviewers consistently highlight their exceptional experiences at this location, particularly praising a staff member known for her outstanding customer service. She is described as patient, kind, and knowledgeable, helping customers with everything from device selection to troubleshooting. Many customers express gratitude for her willingness to assist and her thorough explanations of options, making the process smooth and enjoyable. The positive atmosphere is further reinforced by other staff members who are noted for their friendliness and expertise. Overall, the AT&T Store in Franklin Square is recommended for its knowledgeable and helpful staff, making it a great choice for anyone seeking assistance with their mobile needs. Customers feel valued and appreciated, ensuring a loyal following and positive reputation for the store.
Ali and other staff everyone is here very helpful so polite thank you for your help for getting direct tv
January 2026
Had problems with the SIM card on my phone. They were extremely helpful, determined to fix the problem, and went above and beyond. Would 100% recommend over any other AT&T!
June 2025
Ali is amazing and I had great experience at this location
