The AT&T Store in Floral Park offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans with no contract and unlimited data plans with nationwide 5G service included. The store is noted for being clean and having a lot of parking. Customer service experiences vary. Many reviews highlight friendly, helpful, and superb service, describing it as the best customer service with staff who go above and beyond, demonstrate professionalism, excellent communication, and a commitment to resolving issues. Staff are noted for being very understanding, explaining things thoroughly, and leaving customers feeling confident. However, some processes, like transferring an existing line to AT&T prepaid, are reported as difficult and annoying, not matching advertised ease, and sometimes requiring further resolution with customer service outside the store. Despite occasional challenges, the positive interactions lead customers to recommend the store to others and express intent to return.
Kayla is good employee she helped me lot she is really hard worker I like her work Thanku Kayla
October 2025
Montasim was well behaved and handled our concerns carefully.
July 2025
Finally! I don't expect to get good service anymore from this AT&T store. I go there for convenience. This was the first time in a years that I actually got someone who was knowledgeable, friendly, and helpful. Next time I go, I will wait for Muntakimuddin to be available so I could accomplish what I came for. He gets 5... read full comment
