Capital One Bank prioritizes health and safety, with some branches temporarily closed. ATMs at open branches and in external vestibules remain accessible 24/7, as well as at select Target locations, though some note ATM hours may be limited. Service experiences vary; some staff are described as patient, thorough, understanding, and personable, going out of their way to help with unfamiliar tasks like foreign currency. Other interactions can be less helpful, with customers occasionally being given incorrect information.
Rubbish bank with extremely poor service attitude. I will change banks.
February 2025
One of the crappiest banks out there. The service attitude is extremely poor. I went to handle business and she asked me to do it myself on their official website. Why would I go to your bank if I can do it? My brain is flooded, damn, it just affects my mood. Is the threshold so low? Affect mood
October 2024
ATM's do not open 24hrs, only while bank is open. So if you need some cash after business hours you can not retrieve it.
