Cathay Bank is praised for its excellent customer service, particularly by the branch manager William Cheung and staff member Ms. Chen. Customers appreciate their patience, friendliness, and willingness to assist with tasks such as setting up new accounts and accessing safe deposit boxes. The bank is recommended for its reliable and convenient services, especially for those located near the Flushing branch.
My mom has a safe deposit box here. And Ms. Chen helps my mom few times. She is so nice and friendly. I am very grateful to her for being so patient with my mother. Always get good service here. Really appreciate it! ??
August 2024
Location is very clean and neat, the staff Kandy is super nice and very efficient?
July 2024
Great service! The bankers are very friendly, knowledgeable and helpful!
