CTBC Bank receives praise for its patient and professional service, with multiple reviews highlighting the staff's care for clients, including those with limited mobility. The branch manager, Sherry, is specifically commended for being very informative, patient, and knowledgeable about banking products and the local community. She provides excellent guidance on promotional CDs and mortgages, offering help even outside regular hours. Clients report superb service and appreciate that staff thoroughly assist until finding solutions. The bank is noted for smoothly handling applications and taking good care of clients, leading to strong recommendations from satisfied customers.
Very cordial banker, able to handle complicated transactions with precision and patience.
April 2024
Received a superb service from Raymond Chong. More importantly the branch manager Sherry gave us guidance to earn more interest with promotional CD.
December 2023
Sherry is very informative, she works with different banks in this area and knows everything about this community. she knows market and cons and pros for the banking products. Most important is she is quite patient. For the answer that she’s uncertain, she would like to help till she finds the solution. Highly recommend... read full comment
