Walgreens is a clean and professional store that has been a part of the neighborhood since 2017. Many customers appreciate the courteous and knowledgeable staff, especially a friendly cashier known for her excellent service. However, there are significant concerns about the store's stock levels and staffing. Reviewers have noted frequent empty display cases and product shortages, suggesting the store could be better stocked. Customers often face long lines due to a lack of cashiers, which adds to the frustration of shopping there. Technical issues have affected the fridges, and some customers have experienced problems with promotional offers. While the store is open late and offers reasonable prices, many shoppers feel that their experience is hindered by the organization and efficiency of the staff. Some cashiers are described as slow or inexperienced, causing delays during checkout. Overall, while Walgreens has loyal customers who value the convenience and cleanliness of the store, there are clear areas for improvement in inventory management and customer service.
Horrible customer service specially by the photo printing. One day photo printing service took 3 days without any explanations, and mistreatment.
March 2025
Horrible customer service at the pharmacy department. Maima, Faisal and Francis need to be replaced asap. Very unprofessional and need to take classes how to talk to customers. I had a very unpleasant experience.
March 2025
Today, I comprehend the reason behind the low rating. I made an online order, and a few hours later, they informed me that it was on hold. When I visited the store in person, I inquired about the hold on my order. They explained that the products were not available, and their behavior was unprofessional.
