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“Had a wonderful experience. Contacted them regarding a Cartier strap I needed for a watch. They placed the order, and I received the strap within one week! Will definitely do business again.”
“I’ve gone to Almaz multiple times now for jewelry repair/modification, watch repair, and made to order jewelry, and every time they’ve been exceptionally helpful and very reasonably priced.”
“Great experience! Got an incredible white gold bracelet with diamonds. Both Sam and Irma were very helpful and attentive. Will definitely come back in the future!”
“Always a great experience dealing with Jack and everyone else who is there. He is truly a neighborhood jeweler , available to fix my little emergencies with an earring, to changing a battery on a watch, to upgrading my diamond ring setting . He has a nice selection of luxury items that I’ve purchased as well”
8:30AM - 11:30PM
141 Woodmere Blvd Suite 1G, Woodmere
Watches
“The NYC stud earrings I bought from JewelryNest are absolutely gorgeous! I get compliments every time I wear them. They truly have some of the best jewelry in New York.”
10AM - 7PM
165-10 Baisley Blvd, Queens
Watches
“Rachel inspired me to buy one of her newly designed diamond anklets which I can't wait to show off this summer ! I love it ! Will be back for more of her creatively designed pieces!”
“Purchased an AP through Phigora. Excellent, clear, and consistent communication from Yakov through the whole process. Shipping occurred right before the polar vortex/ snow storm across the US and so FedEx was delayed. Team stayed on top of tracking and updating me - ensuring I got the package by the date they had promised me. Love the watch - definitely will use them again.”
“Kate was absolutely incredible - so knowledgeable, kind, and patient. She listened to my running history and offered her genuine thoughts and recommendations. She watched as I ran on the treadmill with each shoe, and was so attentive. I left feeling confident and heard; I’ve never been to a running store with such knowledgeable and experienced employees. Can’t recommend her and this store more!”
“Bree
Sales Rep.
Located In Valley Stream, Green Acres Mall was so polite and patient. When I was deciding which gold chain to purchase. ???”
“I’ve worked with OKG Jewelry on several custom pieces and they are simply the best! Very professional, easy to work with, fair prices, quick turnaround, and superb craftsmanship. Thank you Ana and Gary!”
“Many thanks
Element iN Time NYC. The Jaeger-LeCoultre is exactly as described and is keeping time perfectly. It's on my wrist now. Furthermore, thank you for setting the time and moon phase before sending it out. I highly recommend Element iN Time NYC.”
“The best experience ever. By far the best service I have ever had. David, Howard, and Neil are always a pleasure to deal with. You will never be disappointed working with this store. Highly recommended”
10AM - 6PM
2401 Arthur Ave, Bronx
Watches
“Top notch service. Super fast shipping. Made me a beautiful heart shaped memory pendant. Kept me updated through the whole process. Box presentation was very nice as well. Will def ship again with them.”
“? I am so shocked how clean and sparkly my ring came back!!!! I was extremely nervous getting it cleaned for the first time but it is shining more than when I first got her. The staff was very knowledgeable and gave me advice on prongs and cleaning.Found myself a new jeweler, thank you!”
10:30AM - 3PM
700 Fifth Avenue, W 55th St, E 55th St, New York
Watches
“I had an outstanding experience purchasing my Rolex, thanks to Wanda’s incredible help. From the moment I walked in, Wanda was professional, knowledgeable, and attentive to every detail.
What impressed me the most was Wanda’s patience and genuine enthusiasm for helping me make the right choice without any pressure. She made the entire process seamless and enjoyable. It’s rare to find such a combination of expertise and exceptional customer service.
I highly recommend this store and especially Wanda—thank you for making this milestone purchase truly memorable!”
“Billy has always gone absolutely above & beyond. My family loves to Shop, get cleanings, and get our best pieces from WESTCHESTER JEWELRY. Thank you always Billy.”
“If you're buying a gift — or making your first move into gold or silver — this is the shop to visit.
I recently purchased my first silver coin, and Gary took the time to walk me through everything: what to look for, what to avoid, and how to think about value long-term. No pressure, no upsell — just real guidance.
Fair pricing, sharp insight, and service that actually feels personal. It’s easy to see how they’ve been around for 16 years.
This place is a gem.”
“I purchased a Terra Nova Power Reserve in January and needed to send it for service through the Madison Boutique. John Refos and the entire team have been outstanding to work with and very responsive. Definitely recommend checking them out.”
“By far the best jewelry store I have been too ,The owner is Super sweet and is very patient .My daughter wanted a ring and he gave her a little one being that we spent a lot of money over Mother’s Day there , will go back every month lol ?”
“I dropped the watch and the crystal glass broke off in to two pieces I used gorilla glue to put the crystal glass back on and instead glued the wand stuck after about a week the dial hands stopped working. I brought it to Gold City and ten days later it was ready for me to take on my trip. They did a fabulous job putting a new crystal glass back on and unsticking the wand. My watch is back to looking beautiful, they cleaned the bevel and crystal stones my watch look like I just brought it from the jewelry store. Thanks Gold City”
9:30AM - 5:45PM
1642 Schlosser St FL#1, Fort Lee
Watches
“Huge thank you to the team over at Cosmos Fort Lee! Picked up this beautiful Santos Dumont XL from them. Staff was super friendly, store was beautiful, will for sure be coming back for another watch in the future. Thanks again ?”
“When a Christmas gift wasn’t delivered in time, I came here for a last minute gift. They were so helpful to find the perfect gift within my budget. They made a stressful situation turn into a positive experience!”
“Ella helped me repair a cheap necklace of mine that had a broken link. She was efficient and friendly and did the repair within a few minutes for $10. Would recommend!”
“Staff and store is super welcoming and comfortable! They all do their best to work with you and what you have , thanks to them I got a good deal when it really counted the most ! Thank you !”
“I recently had the pleasure shopping experience with Sarah at Graff in Saks Fifth Avenue Manhattan, and I was thoroughly impressed by her professionalism, depth of expertise, and personalized service. With over a decade of experience in the diamond/luxury watch industry, Sarah brings a rare combination of technical knowledge and emotional intelligence to the client experience.
From the very beginning, she demonstrated exceptional patience and clarity in understanding my specific needs — from selecting the right diamond to determining the perfect ring size. Although the store did not have my desired diamond in stock at the time, Sarah went above and beyond to source an ideal match swiftly, showing both resourcefulness and a deep commitment to customer satisfaction.
What truly stood out was the way she made the entire process feel effortless and welcoming. Her ability to communicate fluently in both English and Chinese Mandarin was an added comfort, making the experience even more seamless and culturally sensitive.
For a luxury brand of this caliber, having a wider in-store selection would make the experience even more immediate and satisfying. Fortunately, Sarah’s prompt follow-up and coordination more than compensated for this.”
10AM - 6PM
30 W 47th St Suite 8006, New York
Watches
“I have nothing but praise and appreciation for this business. I went in to sell my Chanel purse and was given a great option to resell through them, as they offered 30days with promoting my item for me until they found a buyer or I’d have it returned.I was going to get more than half of the original value back which I felt was very fair due to it being unpopular and not recent edition. I also had the option to take immediate cash upfront for 1/3ish of the original value. All of this was communicated professionally and quite simply as it was my first time “pawning” something. Thank you all so much! Highly recommend. I now know whom to trust ?”
“I needed 3 batteries for a small electronic device. The tiny screw was frozen. The jeweler patiently opened the device and then cleaned out the corrosion and put in three new batteries. It was a small job and I haven’t ever bought jewelry there. It didn’t matter that I wasn’t a frequent patron. I was treated with the utmost respect. What a nice experience.”
“I had an engagement ring made at Alex’s and the experience was outstanding. I’m pretty uninformed when it comes to jewelry and the team there really helped me find the words to describe what I wanted the ring to look like. They are super professional and really friendly people.”
10:30AM - 5PM
908 Amsterdam Ave, New York
Watches
“Anyone who lives in New York knows it’s hard to find affordable, dependable places. I was astounded at how easy my watch battery replacement was. I was in and out in 5 minutes and it was under 10 dollars. I’d seen other places quote me triple that.
Manager was extremely friendly. I would HIGHLY recommend to anyone who needs watch repair or battery replacement. Will use again if needed!”
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“I had a great experience at Roman’s Jewelry. I went in to get my watch band changed, and the couple who helped me were incredibly kind, calm, and professional. They took their time, explained everything clearly, and made me feel very comfortable. The price was also very fair, which I really appreciated. Excellent customer service and a welcoming atmosphere — I’ll definitely be coming back and would highly recommend this place to anyone looking for honest and friendly service.”