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“I was about to leave when I learned of the current cd rates, which were different from those seen on the web site. Thanks to Ms A. Green, who informed me that the 4.50 APY was still in effect. She then helped me open this new cd account.
Ms Aikyea Green Thank You. You have provided the best professional & courteous customer service I rarely received.”
“Maria has been a huge help over the past 10 years, from personal banking to auto loans. They are experienced and knowledgeable and friendly. I don't bank anywhere else.”
“I don’t remember the girl that helped me his name, but it was very pleasant. They were all very nice. Answered all my questions and he was just pleasant to talk to.”
“First time at Bethpage and had a great experience with Melanie Castro. She was so bubbly and welcoming, couldn’t ask for better service. Explained everything thoroughly and clearly. Location is clean and modern. Opened a check account and it was quick and easy. There is a coin machine with no charge which is very good and useful.”
“After experiencing the cold and unfriendly staff of the commercial bank across the street I decided to go with my grandson and open an account at Bethpsge credit union. (Long Beach) What a pleasant surprise. We we greeted by a friendly teller that informed Cristen Kurlowicz they were wanted to open some accounts. Christen was extremely competent and knowledgeable of all the products available an answered all our questions and made us feel welcomed to Bethpage. What a difference from the commercial banks. We couldn’t be happier with our transaction.
Thank you Christin”
“Mr. Thomas Rogers is truly remarkable. Nicest person I've met in the banking world as a customer and could not be more helpful. On this 100 degree day he even gave me a cold bottle of water without me even asking!”
“Went to Bethpage Federal credit Union my experience was excellent. My new account representative Mike was one of the fastest representative I’ve ever met fast and accurate question.. I would definitely recommend going to this credit union”
“Really great customer service here. The people who work here are hard working and actually care about your banking experience. I wouldn't switch banks if people paid me to! Thank you to Jovia and this branch for caring about the customers and for always keeping a clean environment. I had an issue with the atms and I received a call offering advice, despite my frustration on something that was entirely out of their control. They handled it with extreme professionalism.”
“I waited only a few minutes and I was helped by Josh who was very professional and courteous.
He helped me through my transaction and I was finished in a short time!”
“Very helpful staff, I went to get a document notarized but they weren’t able to for that specific kind of document. They helped me by calling a bunch of places to ask them if they could and writing down the info of somewhere that could in the area. I was able to get it done within the hour. Thank you!”
8:30AM - 4:30PM
134-66 Springfield Blvd, Queens
Credit Unions
“I was so elated today to have had the pleasure to meet Steve. He was able to get give me the answers that I needed for all the questions that I had and made me feel like a valued customer. Please tell Kevin for me that I said thank you again and I will tell all of my family and friends about my amazing experience at MCU Springfield Branch. thank you again.”
“My family and I had a great experience at this Branch. We were assisted by Robert V. He was very professional and patient. In addition he answered all of our questions and provided good information. I trust this branch and we look forward to managing our wealth here. Thank you Robert and Jovia!”
8:30AM - 4:30PM
188-39 Linden Blvd, Queens
Credit Unions
“I will like to take time to praise your crew at MCU St. Albans, from the teller experience to your amazing rep Kerry-Ann Hamilton. I didn’t have to ask for help she came up to me and ask me what do I need help with and from that point on she went above and beyond to help me. Thanks for your service and I’m definitely looking forward to coming back”
“We enjoy visiting your Bethpage Branch on Grand Avenue in Baldwin. The atmosphere and the staff are welcoming, personable, professional and efficient. The experience is better than most banks we've dealt with in the past.”
“They helped me to finance my car. Some trusted employees.
However it's not as fast paced as a high rated bank such as chase or boa. Still I would prefer aa credit union over other banks.”
“My experience at Bethpage is always great. I had the pleasure of meeting Valentina at the branch today and she was amazing. Very professional and very knowledgeable and helped me with all my questions. She has such a great spirit and all i can say is that they are lucky to have her there.”
“Generally pleased with the products that the bank offers. The customer service reps (in the branches) are friendly and knowledgeable. The Dutch Broadway location is normally crowded and doesn't have enough customer service reps. The Hempstead branch is more spacious and private.”
“This bank is excellent for loans and is always fast to receive the money. From what I've seen, the rates are the best. I've had 2 boat loans and a car loan here. And have recommended it to many people.”
“Personalized care, friendly service, most know you by your name or account number. Coin machine is a plus. Free parking in front. ATM outside for after hours convenience. Notary free for bank members.”
“I recently had the pleasure of experiencing great customer service at the Merrick branch. I was greeted warmly by the staff, who made me feel welcomed.
Nirmal and Meghan took the time to understand my financial needs thoroughly, patiently explained detailed information about their services,answered my questions with clarity and professionalism and made the entire process smooth, keeping me informed every step of the way. I was impressed by their willingness to go above and beyond to ensure the completion of my visit.
The friendly environment made my banking experience a pleasure. I recommend this credit union to anyone looking for a financial institution that genuinely helps its members.”
9AM - 4:30PM
110-31 Merrick Blvd, Jamaica
Credit Unions
“I spoke with Joel he was awesome he answer all my answer especially about CD'S
Plus I had other questions it went very smoothly i left with such a positive feeling
I would recommend this bank at least with Joel.”
“Emily from the loan department was so sweet and an amazing help!!I applied for a loan through the credit union. It was my first time ever applying for one and she walked me through the whole process (even after my 50 million questions). Very happy with the service!! Thank you again Emily!”
9AM - 4PM
2201 Hempstead Tpke, East Meadow
Credit Unions
“My fiance and I just took out our mortgage with Josh Krisch from NFCU and we had such a positive expereince! The whole process was seamless and Josh was readily available with any questions/concerns we had. We also were able to lock in at such a low rate! Thank you NFCU!”
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“After two weeks of traveling & a bachelorette party, I inevitably had my card flagged for fraud. Although the person I spoke with from corporate JOVIA Customer service was as useful as a fork in a bowl of soup, the staff at Jovia Financial Credit Union in Franklin Square are outstanding. I was very fortunate to be helped by Albert. As anyone can imagine, when you’re account is locked and bills need to be paid it can be extremely frustrating. Albert greeted me with a soft tone & nice smile. Within minutes everything was rectified… something that the guy on the phone said was impossible for another 5 days. I’m a big believer in giving credit when credit is due. Albert definitely deserves the recognition for being a valuable assets to this branch.”