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December 2023 by James Carmine
Nothing better than supporting local businesses. I will never go to a CVS or Walgreens again. It's nice to walk into a pharmacy and someone actually approaches you to ask if you need help. Hope this place stays open forever.
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October 2023 by Crystal Delriccio
Paul and Anthony are very kind and always help get the meds I desperately need. Wonderful store and staff
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August 2023 by Mike Rodonis
Very professional and courteous pharmacist and employees. Great store with some of everything
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May 2023 by Lucretia Passalacqua
I recently had an unpleasant encounter over the phone with two employees of Franklin Pharmacy. After receiving a bill for my deceased father . I called to inquire for the breakdown of the bill that was due . I did have issues with the bill but that was the least of my concerns. My father was their loyal customer for at least ten years .When I informed the pharmacy in my conversations that he had passed away. There was not a single word of condolences expressed even though I was told they were aware who he was and that he was a long time customer of theirs . It’s sad when a business loses their human touch.
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May 2023 by Cindy B.
Very nice staff !!! they always have what you need!! the large chain stores make you feel like just a number and are always out of stock and delayed filling rx love coming here
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January 2023 by mitchell klein
Apparently Grant from Franklin Square Pharmacy is unable to deal with his customers. He has zero patience and is unable to properly listen to what his customers are saying. Then blames them later on if something goes awry. I advise him to just quit and find an occupation that makes him less defensive. Like maybe in China somewhere. I didn't really get a chance to fully do business with the pharmacy because of Grant. Maybe they should consider firing him. It definitely couldn't hurt.
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December 2022 by fred tarantino
They had a unbelievable price on their web site on Cetaphil for approx. $6.58 for a 20 oz. jar so I purchased six. Approx. 2 days later they canceled my order saying their out of stock. I looked on their web site and found 16 oz. jars for approx. $17.50 I called up the store and spoke to Grant I believe. He stated he was out of stock. So I said send me the 16 oz. jars for the same price. He said no. I'm not a lawyer but have years of law enforcement under my belt and it smells like bait and switch. Thanks for nothing Franklin Square Pharmacy!!!
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September 2022 by Mahogany Jefferson
I ordered 3 clean n clear they take my money in cancel my order. Whoever the pharmacy guy was very rude and disrespectful. He was yelling and screaming all over the phone.he wasn’t helpful at all I would never spend a dime with you guys again.
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August 2022 by Meanguns68
I ordered "3" bottles of Tincture Iodine where it was clearly advertised as 16 ounce per bottle or 1 pint each. I received 3 bottles but not what was advertised. The brand was correct but the volume was not. I received (3) 1 ounces bottles for a total of 3 ounces not what was clearly advertised on their site. the brand was HUMCO. I cant imagine this was not a bait and switch since many of their products are similarly advertised this way. After calling the store the response I received was my manager is not here and he handles this. So i asked if they had any 16oz bottles of tincture iodine and they said they don't carry it??? then why advertise it as you do in the webpage! So I ordered 48 ounces total and received 3 ounces of that order for a deficit of 45 ounces! POOR AT BEST! BUYER BEWARE!!!!!!
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June 2022 by Linda Cohen
The place is clean. The prices are good. And seema is awesome. She’s really friendly. She works quick and shes very thorough. Sometimes there’s a bit of a wait. It she’s worth it.
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February 2022 by 301starfire
What’s not to Love about this place?Service, prices, selection, no waiting, amazing staff??? ??
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December 2021 by Adrienne P.
They used to be the best. No more. I get bills when I've paid for my meds and do not owe any money. They don't deliver when they say they will. Idk what happened to them but they are not the same. It used to be the neighborhood pharmacy that knew us. Been using them for 25 plus years. Now they have no idea who we are. Like we're strangers.
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December 2021 by Paul Szenher
Always has your prescription ready when you walk-in the door. If your lost in an isle a staff member is always asking if you need help.
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December 2021 by TwoChamps Champion Padilla
The best family oriented pharmacy. Nothing better than that.
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October 2021 by Family Dentist
They are great! When you call you get a real person to speak with. When you have a question and want to speak to a pharmacist he is there in seconds, The chain store pharmacies you get a 2 minute sales pitch before you get to press a key to direct your call. They are efficient, knowledgeable, and courteous. Keep up the great work! Phil B