“I had a fantastic experience at the UPS Store in Carle Place! Rita and Mana were incredibly helpful, friendly, and professional. They made the entire process smooth and efficient from packaging to shipping. It's clear they truly care about providing excellent customer service. I’ll definitely be coming back here for all my shipping and printing needs. Highly recommend!”
“I had such a great experience at this UPS Store! Zunaed was incredibly helpful, friendly, and professional. He went above and beyond to make sure my package was packed securely and shipped out quickly. The store was clean, organized, and the whole process was super smooth. It’s so nice to get great customer service these days — thank you, Zunaed, for making it such a positive experience! I’ll definitely be coming back here for all my future shipping and printing needs.”
“The UPS store is amazing and their employees are so friendly! I went in today and the employees Storm and Kameron provided a brilliant visit. Their customer service was on point!! They need to be recognized for their job well done.”
“Each time I use the services at this store I always have a positive experience. Yesterday was no different. There is usually a line, but the staff works quickly and always with courtesy. Cameron is extremely pleasant and efficient. He always greets you with a smile and positive words.”
“I came here right after having a bad experience at another UPS Store that didn’t open on time. What a difference — this location was open as posted, no line, and the staff was very friendly and efficient. I dropped off my Amazon return and was in and out in about two minutes.
Quick service and polite employees. I will definitely come back to this location from now on.”
“Exceptional service, Jyoti was very friendly and explained the process of registering my vehicle everything went smooth and the wait was minimal. I highly recommend LH hub, extremely reliable.”
“They are very fast and service-oriented. Sometimes they charge a little extra for unnecessary things.
But at the end of the day, if they solve your problem, I have returned many packages from amazon there. And I have never had any problems.”
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
“Very Good Experience. Went In To Return A Heavy E Scooter Roughly 100 pounds And Was Helped Very Fast. Also Helped With Printing The Return Label Makeing The Process Easy. This Is The Spot For Shipping Or Returns!!”
“Xiaoshuai delivered world class exceptional customer service to my mother and I. I had a package for pickup and needed those documents notarized. Xiaoshuai walked us through the process, verified our identities and being very detailed completed his portion of the paperwork efficiently. Thank you for hiring a wonderful employee.”
“Anytime I go to the UPS there is never a line always just one or two people they’re quick and pleasant. I love the QR scan codes now because ink is so expensive now I save money on that instead of printing out the label I just scan it.”
“Had package to send to Aunt in Florida for Christmas. Clerk was very helpful and friendly. Explained various options for mailing to which I chose one. Very pleasant and productive transaction.
Highly recommend this NHP UPS store.”
“What truly sets them apart is the staff. They are consistently friendly, courteous, and incredibly professional, always going the extra mile to ensure everything runs smoothly.”
“Everyone at the Great Neck UPS store was extremely professional. They were so kind and patient and went beyond good service.
It was a very pleasant experience. My photo collage came out beautiful. Thank you Jamie and Sherry at the Jericho store! I couldn't be more pleased. Thank you UPS.”
“I was an employee here back when this UPS Store first opened at the Baybridge shopping center. I’m shocked to see how much the business has grown ever since I left/resigned. I wish the current employees the best in keeping it running!”
“These folks are nice. I've had issues where I missed the FedEx deadline at work so I would go here to have it shipped without issue. I also had my passport renewed here as well last year.”
“Angelina from customer service was super knowledgeable and very helpful. She was patient and took her time making sure everything was clear. MAROOF was also really polite and went out of his way to help other customers. Top-notch service all around .”
“Two gentlemen at the front desk are superb. They would go the extra like helping you open the door or pick up the heavy item or even helping you revise your amazon return. 5 star awesome service!
Super helpful everytime my mom returns stuff. Shes fragile so they were always helpful and assist in bring the items in and help her revise her amazon return option!”
“The employees at this UPS store in Great Neck are routinely and consistently polite, kind, professional, and very quick to respond. On my most recent visit, for example, a customer in line behind us complained about the minimal wait (there was one person ahead of her) and the employee responded so positively that she quieted down. Well done indeed!”
“This is the ONLY ups store I go too! The manager Russell rocks and so does his staff! You are in and out! No matter how long the line is! Very friendly and helpful! Continue the great job! KRIS!”
“I do most of my returns at ups in Freeport and the staff have always be super pleasant and helpful! I’ve been there when it’s empty and when it’s busy, they have never failed to provide courteous and friendly service consistently!”
“Saturday morning
Open time 10am
Only had minutes to drop off my package to catch the train.
10:06am location still not open
4 people in front of the glass window watching the worker inside setting up for the day.
Open times are important.”
“I have nothing but great things to say about the service I’ve recieved here I shipped two computers to Florida. I’ve never really shipped anything or anything this valuable for that matter. They were very nice courteous explained how everything works. I also asked them to pack The computers up for me. I’d say the only thing was the package was delayed for a few days but that’s not their fault it Happens. I received the box in Florida and man did they go above and beyond To make sure that My computers were packed safe bubble wrap, foam, packing paper, screen protectors the whole 9 yards! I am very grateful to the ladies that helped me that day. Thank you For getting my computers to me safe.”
“I can not praise the staff enough. They worked with me to resolve an issue related to printing a label. They were patient and professional. It was a pleasure coming here”
“This is by far one of the best UPS locations. They’re always efficient and professional. Alonzo really helped me out with my super heavy package. He helped me once he saw me struggling carrying it into the store. Thanks again!”
“Everyone is always so helpful and friendly. I was planning a wedding recently and made some menus. Alberto at the Laurelton store assisted me and was so flexible and understanding and took the time to get it done right.”
“Just want to give a Thank You! To the UPS store (especially Scott!) on Shore Rd. They’re always so patient and kind - I go in there at least 2x a week between business and personal - and there is never a time I’m in there that they aren’t friendly and fast - all while putting up with all of us and our crazy returns.”
“It was issue in my return I went on 7/29/25the girl she don’t understand than I went 7/31/25 I spoke to Kurt he was so polite and helpful he solved my problem and I appreciate his efforts I want to give him ten **********?”
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”