Metro by T-Mobile at 972 Hempstead Tpke offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, particularly Jass and Ratika, provide exceptional customer service. Customers praise the staff's professionalism, knowledge, and ability to address their needs. The store is highly recommended for its great prices and outstanding care for customers. Jass, in particular, is described as patient, courteous, and extremely helpful, going above and beyond to ensure customers' satisfaction. Overall, the Metro by T-Mobile store on Hempstead Avenue in Franklin Square is a reliable choice for prepaid wireless services and devices.
Jass very helpful. My old phone crashed out and he helped me with a new Samsung Galaxy A17. He even downloaded my apps. I would visit this store again.
May 2026
Bought a new phone yesterday. Jass the manager there was so patient and helpful. I would definitely go back to this location. He made the process of transferring my information from the old phone to new so easy. Good deals too and not pushy at all.
April 2026
Thank you so much for your help Jass!! You're the best.
