Metro by T-Mobile at 972 Hempstead Tpke offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, particularly Jass and Ratika, provide exceptional customer service. Customers praise the staff's professionalism, knowledge, and ability to address their needs. The store is highly recommended for its great prices and outstanding care for customers. Jass, in particular, is described as patient, courteous, and extremely helpful, going above and beyond to ensure customers' satisfaction. Overall, the Metro by T-Mobile store on Hempstead Avenue in Franklin Square is a reliable choice for prepaid wireless services and devices.
Jass was very patient and knowledgeable. I will definitely purchase there again.
July 2026
One of my favorites metro. Always gets the best customer service here with these people.
July 2026
Met Jass who gave excellent service. The BEST in the business. Must succeed with such amazing attitude. I am completely satisfied and want to remain with Metro PCS.
