Build-A-Bear Workshop Garden City is a place where you can create your own unique plush toy by adding outfits, sounds, and scents. You can also record a custom voice message to bring an extra special touch. It is a fun time for children, who absolutely love it. The store offers a sweet birthday tradition where you can get a bear for the price of your child's age if you have an account. The location is now a smaller stall in the mall rather than a full shop. Some staff members are described as extremely nice, fun, amazing, pleasant, warm, comforting, and extremely pleasant to talk to. However, experiences with staff can vary; some workers can be quite persuasive in making you buy more things, while others may seem overbearing, a bit rude, or less than enthused. You can host a PAWsome party there for a birthday or other event, which includes hands-on fun, a customized furry friend, and a Special Heart ceremony. It is recommended to have a good idea of what you want and a budget before you visit.
Nikki and Andrea were very helpful. They were very polite and welcoming. I had a wonderful experience at this location and will be doing business with them again.
May 2026
Visited this location and was greeted with a warm welcome. Nikki was fantastic. She was polite, pleasant and very attentive. Alexis, Bea and Katie were also very helpful. The store was well kept and very clean. Appreciate all they did. Thank you.
May 2026
There was a wonderful young lady working there but she couldn't point me to the restroom.
