Floor & Decor is a hard surface flooring store known for its wide selection and everyday low prices. Customers can find a variety of quality, in-stock flooring and installation products, such as beautiful tile, gorgeous wood, and elegant stone. The store is clean and well organized, offering free design services and a dedicated PRO services team for professionals. Many customers appreciate the beautiful porcelain tiles, including large format options. Staff members like Consuelo are highly praised for their helpfulness, knowledge, and exceptional customer service, which makes shopping easier and more enjoyable. Some customers mention that while the staff is often very helpful, service can be slower during busy times, leading to longer wait times. Overall, Floor & Decor is a good place to find quality flooring products, with a large and beautiful selection, but shoppers should be prepared for potential delays during peak hours.
Giancarlo was amazing! He was so helpful, professional, and went above and beyond to help us. We truly appreciate his excellent service and couldn’t be happier with our experience. Highly recommend him!
September 2026
This store has great customer service !!!! Reyna helped me she was amazing.
August 2026
Michael was an amazing help, very informative and then helped me put the tile into my car! Giancarlo was also super helpful with all of my question and he made the checkout process very smooth!
