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“Excellent customer service from Javier. My family and I stopped in to pick up a watch for my 40th birthday and he was very kind and attentive to our whole group. Really thankful for the experience.”
“I purchased a beautiful watch as a wedding gift for my husband from Vanessa Quinteros at the Roosevelt Field Mall location. Vanessa was fantastic to work with. She showed us a wide variety of beautiful watches and was never pushy about the sale but extremely warm and knowledgeable. We left the store and looked at many other options but couldn't find a watch or salesperson that we liked better. The watch looked amazing on the wedding day and Vanessa even emailed us on the day of our wedding to send her warm wishes. She's a true professional and we're very happy with the purchase.”
“My husband and I went to HL Gross & Bro. Jewelers to pick out a new engagement ring for our 35 year anniversary. Mimi assisted us in picking the perfect diamond and setting that met the needs and expectations of my husband and myself. We never felt rushed and Mimi showed us many settings that my husband and I would both agree on. We loved the whole personal experience we received here at HL Gross & Bro Jewelers. We highly recommend this company.”
“Had my engagement ring resized today by John. He cleaned it up for me as well! ?
Frucci Jewelers is always very accommodating, trustworthy and reasonably priced. John will always have my business.”
“All is well that ends well. Thank you Tran, Brenda, Bobby and Ilse. Tourneau, Roosevelt Field my shopping destination of choice. Please continue providing professional customer service.”
“I've had the pleasure of dealing with Eugene for many years. My father was a bit of a clock fanatic and since his passing, H&E is my go-to for all clock repairs. Today, I had met Charlie, Eugene's son, who took the time to explain how he would bring an old cuckoo clock back to "life". I'm so happy that I and my family can still expect the expert and professional service of 2nd generation H & E!”
“My second time trying this Rolex location and to be honest i told my wife i did not want to enter the store again due to a very horrible experience the first time.Knowing how the Rolex dealers operate and most if not any watches are unavailable, putting my name on the list again and treated unwanted wasn’t something i was looking forward to.But from the time we walked in, to the time we left, it was a total different and much more pleasant experience than the first time.Ilse Hernandez was very nice and pleasant to talk to! She showed me a certain watch and ask if i wanted to try it on. I was amazed how she treated us and i even told her i didn’t want to enter the store due to my last experience there.Thank you for great customer service. You never know who is who and what one can afford just by the looks of them.”
“Thank you so much Tarrah excellent customer service today this place needs more recognition for the overall professionalism that was customer support & service care. Not disappointed at all!”
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“I just wanted to share my experience with helzberg in garden city. We first went to look at engagement rings and I fell in love with one of the settings. Fast forward we ordered the ring and it was absolutely beautiful. We did have to get it re sized bc I lost a lot of weight since we got engaged. I was worried about the sizing and they reassured me it would be done perfectly. I am blown away by the work. You could barely tell it was sized at all. I got it back before the time they originally said it would be ready and I am so happy. All the staff at this helzberg has been amazing every time we go and now I must say the in house jeweler does amazing work. Keep up the good work! See you guys in November for our wedding bands!”