Auto Repair in Geneseo, NY

“This shop provided excellent service and full transparency when it came to timelines and repairs. The labor rates were also very fair. I will be using them as my primary repair shop for the foreseeable future.”

“I really trust these guys. It's my second visit and I like their style. They communicate with the customer. Even though it's not cheap I feel good. I trust they've done the right thing for my vehicle and to keep is running safely.”

“I was in a major time crunch to get my inspection done and the Mavis team got me right in and got it done for me! They were so friendly and helpful! Amazing customer service!”

“Great experience, they made it very easy and had it done in the time frame we discussed from day 1. They handled everything and made it a very simple process. Very professional, and I will be recommending them to my friends and family.Services: Painting”

“I work on my own cars so I rarely take a vehicle in for service. I have to have my cars inspected though (thanks NYS) and Monroe is my first choice. It is easy to book an appointment on-line and they are always very friendly when I show up. I have never felt any pressure to buy services i don't need (no up-selling) but they always do tell me anything that they see wrong with the car. If I did need to have work done I would take my car to Monroe.”

“Amazing company with by far the best service out of all the companies I called. Affordable and fast towing. The gentleman who towed my car (I'm sorry, I can't remember his name, but he was an absolutely sweetheart) was incredibly sweet and attentive. I'm hard of hearing, and calling can be incredibly difficult. The woman on the phone was very friendly and patient with me, guiding me through the process and a stressful situation.
Thank you, M&R, for towing me and your amazing customer service!”

“I've been to Harris several times with mixed experiences but have never been disappointed with their prices and quality of work. It is a small business ran by a father and son duo. They might not make the first great impression but they are honest and know what they are doing which to me are the most important factors when it comes to trusting my vehicle with a mechanic.

There are two main full-service garages in Geneseo and we had been taken our vehicles to one of them for years, tolerating their high prices. One day our van began making loud engine noises when idling and we were scheduled for an appointment a few days out. We couldn't wait so I decided to take our van to a couple places around town just to have a mechanic hear the engine noises and try to diagnose the issue. No one could. Somewhat hesitantly, I took the van to Harris'. Within seconds of hearing the noise the mechanic (the father) knew that it needed a new flywheel. This was a full-day job (see the various DYI YouTube videos) which was priced at a fair rate and it's been over a year since the work was done and our van has had no issues since then. Don't expect a nice welcoming sitting area at this place with a TV in the corner and hot coffee but if you want to pay fair prices and get excellent work done on your vehicles there's no better place in Geneseo than Harris'.”

“We were coming back from Niagara Falls, on the way to Jersey. Unfortunately, we got a flat tire on I-390 S, Dansville, NY. We called roadside assistance but it was 530 PM EST, Saturday and we were still 300 miles from Jersey.

I know, I am not the only one who gets tensed in the situation, not like I can't handle it, it was like- almost all the auto stores were getting closed, and what if we did not find any store? we would be stuck.

We google and found this store, which was closing at 7 PM. Roadside folks did change flat with spare, and it took us 45 minutes to reach Walmart Auto Care center from the spot, and we reached there by 6:40 PM EST.

We requested them to accommodate us. One supervisor came and told me they had to change all 4 tires (some thread thing in the tire and it was not in compliance with Walmart policy).
I was shocked, I have a new 2023 Mazda model and only one tire got flat, and why I have to change all 4 tires?
I decided I would stay at some motel nearby, get the tire changed in some local store, and reach Jersey the next day.

But somehow their other employees came forward and they did agree to change the tire (they discussed something). I am trying to find their name on their website, could not found, also called the store as well to find the name of those good souls, but no one picked up the call.

Anyway, it took them 30-35 minutes to change the tire, they did some verification, and TPMS check, and we were good to leave by 730 PM EST.

I wanna thank their staff (one big guy, it's him in the photo with the ith car), one thin lady (Erin), and another white short guy (must be in his 20s)- thanks for saving us.

We did reach Jersey by 1:15 AM.”