This Friendly Ford Service location has closed

1077 NY-5 &, 20, Geneva NY 14456

About Friendly Ford Service

Welcome to the state-of-the-art Service Center at Friendly Ford! Whether you need a routine service, such an oil change or a tire rotation, or you need extensive repair work, like a transmission replacement, the team at the Friendly Ford service center is ready, willing, and able to assist you! We offer a comfortable seating area with a large window over-looking the shop so you can see the progress on your vehicle. Take advantage of complimentary coffee, water and snacks. Keep the kids occupied with toys in our play area. For those who take work on the go, we offer a large work desk with tablets, complimentary WIFI and plenty of connectivity and charging ports to plug in your laptop and devices. The service department at Friendly Ford seems to be the highlight, with reviewers praising the knowledgeable, courteous, and helpful mechanics. They explain things clearly in plain English and go above and beyond to get the job done, even on non-Ford vehicles. Specific employees like Justin, Lee, and Kyle are called out for their excellent customer service. The sales department, on the other hand, seems to be a bit hit-or-miss, with one reviewer saying they wouldn't give the sales team a full recommendation, though they had a positive purchasing experience with salesman Mark Yeatts, who was extremely professional and knowledgeable. Friendly Ford also seems to have a great selection of vehicles and is willing to pull inventory from other lots to accommodate customer needs. Overall, Friendly Ford Service is highly recommended, especially for the top-notch service department.