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“Everything was pretty straight forward, from booking to move out. Storage clean and staff very attentive and friendly. John and Heather were great! Definitely will be using it again when needed.”
“Lisa and Barb were FANTASTIC!! We have Delicate reason why we need to get storage space. They understood and were very helpful. Lisa’s personality was just what we needed. Barb said she would pray for us. We welcome prayers. We live in Williamsville but they are the ones that sold us!”
Open 24 hours
3420 Niagara Falls Boulevard, North Tonawanda
Self Storage
“I have worked with Joey for 7 years now and have had lockers at that location since 2013. He has always been friendly and professional and gone out of his way to make sure I have all the information I need. Exceptional person to work with!!”
“Superb Service! Service V840-99-6 A Step Above the Rest!
I had an outstanding experience with this moving company from start to finish. Ray B, Ray S., and Chris D, were AWESOME!
The team was incredibly professional, arriving on time and handling everything with care and efficiency. They were not only SKILLED, but also very friendly and courteous, which made what could have been a stressful day feel smooth and manageable.
They took the time to ensure all of my belongings were properly protected and handled with care. Their positive attitude and attention to detail truly set them apart. I would highly recommend them to anyone looking for a reliable and top-notch moving service.”
“Extra Space Storage was Great!!!! When I went there the sales representative was, knowledgeable, professional, polite and EXTREMELY HELPFUL. He gave me a unit right by the door which made unpacking all the boxes out of my car so easy. The unit was clean, well lit and very spacious.
I paid for four (4) months but got a house after the first month being here.
I went in to the office and asked if I could get a refund for the months I wouldn’t be using it and was told “of course”. No hassles, no forms to fill in, just polite, easy refund for the unused months.
I cannot recommend them enough. Everything was so easy. Best place EVER!!!!”
“The Customer Service was very welcoming and made the entire process run Smoothly. I thank the front desk associate Angela for her professionalism, Welcoming customer service skills, & Communication. I was able to get in and out of my unit feasibly. Thank you Extra Square Space for a great first time experience.”
“I had the pleasure of getting help from Sherman Shepherd.
Sherman went above and beyond with helping me find the storage unit that works best for my needs .
Sherman is definitely a asset to the extra space storage company.”
“The move-in process was so smooth! I appreciated the attendant walking to my unit to show me what to do. He realized I was exhausted from my long drive and was proactive by offering to give 'hands-on' assistance. The unit & facilities were clean.”
Open 24 hours
3671 Sheridan Drive, Amherst
Self Storage
“Great experience at Public Storage! The facility was clean, organized, and the whole process was quick and easy. Fran was also very friendly and helpful. Definitely recommend!”
“Ron at the Cayuga St location was very friendly and helpful! Great customer service! I like the digital access of the gate and doors to the building. The ease of making payments on the app made the payment process a breeze! I highly recommend THIS STORAGE FACILITY”
8AM - 4:30PM
75 Comet Avenue, Buffalo
Self Storage
“10/10 Antonio and Dwayne (hope I spelled their names correctly) were awesome, efficient, friendly, and came with great positive attitudes. If you’re looking for movers, try and request them!”
“super quick and very helpful! i came just as the manager of the lockport facility was planning on going on lunch and she was willing to take a few minute to help me out which was lovely, very kind.”
“Dawn is great! I’m a long time return customer! She took time to show me several units, and explained all my options! Units are clean and well maintained!
… Bill S.”
“Andrea was phenomenal! She showed us our storage unit and took very good care of us. She was very patient and answered all our questions!
The building itself is secure and has lots of room. It is very clean and well kept.”
“I have been renting from this location for years. Absolutely the best customer service in the industry. Heather is amazing. She is always friendly and happy to help if needed.”
“Great place to store your valuables and belongings. Dry and clean facility that keeps your personals safe along with climate control to avoid possible damage. Cameras throughout the facility that provides that extra reassurance for safety purposes. Any issues resolved quickly without hesitation. Overall excellent service and a great place to store things that are important to you. My 2nd time coming back to this facility and they have a lifelong customer!”
“Corey was wonderful; he showed us around and immediately made us feel comfortable and at home. The facility is clean and the security is state of the art. We feel confident storing our items here!”
“Excellent interactions. Web sign up was easy, but when I got to space it was not what I had in mind. Spoke to Henry, he switched me to a space that was what I wanted. Hard to find good customer service in this day and age, really appreciated his efforts.”
Open 24 hours
2855 Niagara Falls Boulevard, Amherst
Self Storage
“Great experience there and the property manager Taliyah was a great help in aiding me to the directions and resources I needed for my time with the units. She made things a lot smoother for me.”
“Let me first start by saying how Doug is an over the top man. Unfortunately due to unforeseen circumstances I am staying in Buffalo longer than I intended; but Doug relieved so much stress from my situation and my storage unit. If you have any issues or problem, he is courteous, and kind; not only understanding but truly sympathetic towards you. Would re-rent always if I could from Doug! Thank you.”
“Mike had been a tremendous help even though Transit Rd location is a kiosk property Mike has been on top of everything Public Storage is lucky to have Mike as one of their workers.”
“⭐⭐⭐⭐⭐
I had an excellent experience at Extra Space Storage in Buffalo, NY and it was all thanks to Angela!
From the moment I walked in, she was incredibly welcoming, professional, and genuinely helpful. She took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. It’s rare to come across someone who truly goes the extra mile, but Angela absolutely does.
She made what could have been a complicated or overwhelming situation feel easy and organized. Her customer service was outstanding, and you can tell she truly cares about the people she helps.
Highly recommend this location and if you get the chance to work with Angela, you’re in great hands!”
“Ashley and Mike are awesome and the friendliest employees you must have. I feel they both deserve a raise and a day off for all of the hard work. Anytime I ask for info or help they are more than willing to help. Very welcoming in person and the best over the phone. They represent public storage as the best. Use them as examples when training new employees cause they know there jobs to the max!”
“It was great getting a unit at the storage Mall.
Donna was super helpful with the paperwork and check in.
The units and facilities are very very nice.
Plenty of light. Clean. Very clean and I am very happy with my choice of using Storage Mall”
“Kazi is amazing and very patient, caring and will do his best to make sure your stuff are stored correctly so you don’t damage your items and he’s very friendly as well. A welcoming experience I had with Kazi.”
“i call lockport lot and talk a Betty and a steve and a gary , on getting a outdoor parking spot a few time and what great workers , just want to thank you , Great job”
“Monica was excellent to work with at the Lockport CubeSmart. professional, helpful, and diligent in solving our storage needs. I would recommend to anyone looking for storage and Monica is the person to talk too.”
“I haven't been there cause I'm handicapped..but my girl is filling it beautifully..I have my own insurance and locks so I could definitely afford it .the location is fabulous cause it's near my new apt complex..I finally found affordable mover n I'll be moving soon..I moved to California in 1977 n visited Buffalo a lot cause in 70s n early 80s all restaurants closed for 3 months n reopened in october so I put all my stuff in storage n visited bflo n 2xs I had surgery m stayed couple years n used storage for 2 yrs+I LUV them and yours is really helping now..moving in to KEN TON PRESBYTERIAN COMPLEX IS CLOSE CAUSE ITS GOING TO TAKE A WHILE I THINK TO EMPTY CAUSE I HAVE TO HAVE 2 SURGERIES..UNFORTUNATELY I HAVE TO BE ALONE IN MY APARTMENT BUT MAYBE I WILL STAY AT NURSING CENTER FOR 4 TO 6 WEEKS SO ILL LEAVE MY STUFF AT YOUR PLACE..ANYWAY..YOU HAVE BEEN A BLESSING....GOD BLESS YOU”
“Jason and his staff are incredible! Put my mind at ease as well as the stress involved with moving. He has built himself a very great reliable Dependable business. Very affordable prices fully insured no hidden prices he and his staff were very professional and courteous. Very prompt treated my items with Professional Care and respect. I would definitely recommend these gentlemen to totally take the anxiety and stress involved in moving you will not be disappointed. they will put you at ease as well is your precious household items. Call and ask for Jason I cannot say enough great things about his company.”
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“Very easy to occupy or what’s the word I’m looking for access to my storage unit without no one being there very easy not complicated. It could’ve been a little bit bigger for the price, but I’m dealing with it. Thank you very much. You were there when I needed you.”