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“I work for a cleaning company and had to stop by this location to drop off items from a hoarding clean. I had some issues getting into the gate so I went inside to speak with someone. Heather was awesome! She looked up the issue and fixed it within minutes! May she continue to work there and forever make things easier for us ❤️”
“Superb Service! Service V840-99-6 A Step Above the Rest!
I had an outstanding experience with this moving company from start to finish. Ray B, Ray S., and Chris D, were AWESOME!
The team was incredibly professional, arriving on time and handling everything with care and efficiency. They were not only SKILLED, but also very friendly and courteous, which made what could have been a stressful day feel smooth and manageable.
They took the time to ensure all of my belongings were properly protected and handled with care. Their positive attitude and attention to detail truly set them apart. I would highly recommend them to anyone looking for a reliable and top-notch moving service.”
“I’ve had my storage space for about 5 years & Joey at the North Tonawanda location has gone above & beyond to help me out! It’s rough living 8 hours away from your treasured belongings, but I feel confident that I can always count on Joey!”
“Lisa and Barb were FANTASTIC!! We have Delicate reason why we need to get storage space. They understood and were very helpful. Lisa’s personality was just what we needed. Barb said she would pray for us. We welcome prayers. We live in Williamsville but they are the ones that sold us!”
“Taj and Terrance were great! Extremely friendly, conscientious of personal belongings, and very strong! I've never been disappointed with Wayfinder Moving, it is an excellent company to work with for full house moving or just a few items. We will keep using Wayfinder again and again, and we recommend them 100%”
“This is one of the best storage facilities here. It's always clean and the prices are reasonable .The staff is what makes this place as well they are courteous and informative. I recommend them for any storage needs you may need and they have climate controlled units a plus !”
“Excellent ! Angela is amazing, always polite and professional. She is very knowledgeable. I had several questions about my storage unit and she went out of her way to answer all my questions.”
“Extra Storage Space 40 Leo Plaza Drive was awesome ! Our vehicle was safe, secure and completely safe for the 8 months we stored it! Great comfort to know you take high pride in servicing & security at your storage facility! We thank you kindly Sherman for your 5 star service guaranteed! We look forward to another season with you & Extra Storage Space ! If anyone is looking for a great place to store anything , please contact any Extra Storage Space facility, they guarantee their services , you will be completely satisfied as we are!”
“This is probably the nicest storage unit I have ever rented. Clean, protected from the elements, and drive up access big enough for a 26ft truck. Doug is simply fantastic in any metric you'd care to measure. I was actually sad to be moving out into a facility not nearly as well appointed as this one.”
“Skipp is the man! He was helpful, Wasn’t there long. Skipp was able to transfer me from my unit to another that included more space available. very smooth in and out experience.”
“I have had an excellent experience with Extra Space! Ron is always willing to extend a hand to help and ensure outstanding service. Easy access and consistent reliability.”
“Fran took excellent care of us . she assisted us in the office efficiently. She took care of issues we had and explained in detail how things worked. Fran was very courteous , patient nice and definitely went above and beyond to help us out. I am glad someone was in office to help us out.”
“Dawn is great! I’m a long time return customer! She took time to show me several units, and explained all my options! Units are clean and well maintained!
… Bill S.”
“I have been renting from this location for years. Absolutely the best customer service in the industry. Heather is amazing. She is always friendly and happy to help if needed.”
“Dan was great from start to finish over the past 3 years. November will be my last month as I complete our permanent move, but Dan has always been there when I needed help of any sort. He also gave me a heads up when someone hadn't properly locked the unit.”
“Corey was wonderful; he showed us around and immediately made us feel comfortable and at home. The facility is clean and the security is state of the art. We feel confident storing our items here!”
“⭐⭐⭐⭐⭐
I had an excellent experience at Extra Space Storage in Buffalo, NY and it was all thanks to Angela!
From the moment I walked in, she was incredibly welcoming, professional, and genuinely helpful. She took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. It’s rare to come across someone who truly goes the extra mile, but Angela absolutely does.
She made what could have been a complicated or overwhelming situation feel easy and organized. Her customer service was outstanding, and you can tell she truly cares about the people she helps.
Highly recommend this location and if you get the chance to work with Angela, you’re in great hands!”
“Excellent interactions. Web sign up was easy, but when I got to space it was not what I had in mind. Spoke to Henry, he switched me to a space that was what I wanted. Hard to find good customer service in this day and age, really appreciated his efforts.”
“Great experience there and the property manager Taliyah was a great help in aiding me to the directions and resources I needed for my time with the units. She made things a lot smoother for me.”
“I had the pleasure of dealing with Mike on 11-26-25 when the app would not work for me he made me aware of a few things and got it to work. He went above and beyond for me ps is very lucky to have Mike as a top star employee”
“Ashley and Mike are awesome and the friendliest employees you must have. I feel they both deserve a raise and a day off for all of the hard work. Anytime I ask for info or help they are more than willing to help. Very welcoming in person and the best over the phone. They represent public storage as the best. Use them as examples when training new employees cause they know there jobs to the max!”
“Very helpful, ready to help especially if you’ve forgotten the code to the gate! I would highly recommend them based on their customer service and willingness to help.”
“Jason and his staff are incredible! Put my mind at ease as well as the stress involved with moving. He has built himself a very great reliable Dependable business. Very affordable prices fully insured no hidden prices he and his staff were very professional and courteous. Very prompt treated my items with Professional Care and respect. I would definitely recommend these gentlemen to totally take the anxiety and stress involved in moving you will not be disappointed. they will put you at ease as well is your precious household items. Call and ask for Jason I cannot say enough great things about his company.”
“So far a great experience. Shawn drove my daughter and myself around on the golf cart picking out the perfect spot to store our items! Tom was helpful at the desk. They gave us excellent service and we will be using them for a while. Great location on Walden Avenue and close to everything.”
“Best facility in town. Staff is extremely courteous, helpful, caring, and always put the customer at ease and utmost priority.As one who uses storage units quite often, this location is by far the best in the Buffalo area.I plan on being a very long term client.Definitely a 10 out of 5 rating!!!”
“i call lockport lot and talk a Betty and a steve and a gary , on getting a outdoor parking spot a few time and what great workers , just want to thank you , Great job”
“I’ve been here for a few years now and the change of staff in the middle was amazing always checking in and helping out with payments will definitely be choosing this place again if I need storage. Big thank you to Monica the GM and Lisa the SM.”
“I will start by saying how professional the staff was, the assistant, politeness and the cleanliness. I would recommend this facility to a family or friend if residing in the area.”
“Marshall and Serina actually deserve 11 stars. They were friendly, efficient, careful, professional, prompt, super… There are not enough words to express my appreciation for this team. They are top notch!! If you ever need movers, you will not be disappointed with this team.”
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“Very easy to occupy or what’s the word I’m looking for access to my storage unit without no one being there very easy not complicated. It could’ve been a little bit bigger for the price, but I’m dealing with it. Thank you very much. You were there when I needed you.”