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“Store Space Self Storage was highly recommended by my mover, Movin’ & Removin’, who introduced me to Nick and Jackie for my immediate storage needs. Nick was very accommodating and professional. Later I met Jackie, who displayed the same professionalism and was very knowledgeable. They both know that moving is always stressful and emotional, so they helped to make it a more positive experience.
The largest unit was sold out, but Nick was able to find two of the next size units near each other. I appreciated his ability to figure out a creative solution without just saying that my needs couldn’t be met. He was calm, patient and supportive when I was overwhelmed. Additionally, he took the time to explain all the details and fees.
The issues I have with the company is that they prorate your move ‘in’; however, not for the move ‘out’. If you move at the beginning of the month then you pay for the entire month anyway. Also, I understand that there is an administrative fee of $30, but I think it is excessive that it is added to each rental unit. I acknowledge that these are corporate policies and not Nick or Jackie’s decision.
People are quick to complain, but I wanted to take the time to compliment. I hope that management will recognize and commend Nick & Jackie (and maybe at some point adjust their policies) for going above and beyond expectations! I look forward to continuing to work with them and referring the facility.”
“Stacey was absolutely Wonderful! She was friendly, helpful, very informative & just delightful ! I will definitely recommend this facility, simply based on how great she was!! ??”
“My experience from start to finish was pleasant and professional. Danielle was communicative, transparent, and answered all my questions with a smile on her face. She made me feel comfortable and worry -free about leaving my car there for an extended period of time. Highly recommend!”
“Very clean facility, friendly staff as soon as you walk in. Rob was extremely helpful the whole step of the way. Prices are straightforward as well. I’d recommend this storage facility to anyone looking for a clean and convenient unit.”
“We have been using Safeguard in 5th Avenue, Larchmont for the past 2 years. We love this facility. Always clean, very organized and the staff including the manager Ms. Bonnie, very polite and friendly. They are very welcoming and they are happy to help and to respond to all our questions. I never had an my issues to enter or exit the facility. Easy to pay and manage everything via email or phone call. Also they have plenty of cameras and there is a police station right beside their building. I would highly recommend it.”
“I’ve had a wonderful experience with my time at this Extra Space Storage location. My unit was well priced and easy to access whenever I needed. I also felt safe and comfortable, which is notable when going into a large empty space alone. Staff were also helpful whenever I had questions or needed help (eg I forgot my access code). I highly recommend this location for your storage needs!”
“Ijenaa helped me today and had so much knowledge of storage. She showed me a few units to help with my needs. Thank her for taking the time to show me these units”
“Worked on-site with Daniel and John—professional, easy to work with, and actually made the day go by fast. Good vibes, no headaches. Can’t ask for much more!”
“Joe and Jeff are great to deal with.
Friendly, accommodating and they go above and beyond to make the customer comfortable with their unit and make sure they stay that way during their stay.”
“An outstanding experience! The facility is impeccably clean and professionally managed. Ali at the front desk delivered exceptional customer service, offering knowledgeable and helpful advice tailored to my needs. Highly recommend!”
“I had an amazing experience at Public Storage thanks to Alex! From the moment I walked in, they were professional, friendly, and extremely helpful. They took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. It's rare to come across someone so dedicated to customer service these days. I left feeling confident and well taken care of. Highly recommend this location — and if you get a chance to work with Alex, you’re in great hands!”
“Been at this facility for years and are very happy. It’s clean and well kept. Secured and gated with two loading docks. Lene the store manager is amazing if you need anything ask for her.”
“I was greeted by Adis and he made my experience as a first time buyer, a good one. He was professional, knowledgable and efficient. The process was quick and painless. Thank you!”
“Did my first Storage Experience and Maxine was amazing, she helped every step of the way, very detailed and helpful. I highly recommend this location and it was very very clean”
“My experience with the location has always been positive. The staff is very kind and helpful. The location has always been super clean and has been easy to access my unit.”
“As long-time customers of Public Storage, we've rented units at multiple locations of theirs over the years and have always found them reliable. Our experiences have consistently been positive, and their facility at 1055 Stewart Ave in Garden City is no exception. The property is clean, secure, and well-maintained, with features like electronic gated access, surveillance cameras, and well-lit spaces that provide peace of mind.
An outstanding aspect of this location is Jane, the property manager, whose dedication and customer service contribute to a seamless and positive experience. Her professionalism and commitment to customer service are evident in every interaction. She ensures the facility runs smoothly and goes above and beyond to support customers. Whether answering questions or providing clear explanations, her attentiveness makes all the difference.
Jane upholds high standards for maintenaning the property and customer service, taking real pride in her work—something that reflects positively on the entire Garden City location.
Like other Public Storage facilities we've had great experiences with, this location delivers reliable service and a well-maintained space. Jane’s exceptional management further enhances the experience and helps make this Public Storage location an excellent choice.”
“I've been at Westy's storage on Portchester on Boston post road for 15years and the Staff is extremely helpful and professional. The units are extremely clean and well taken care of.
The Staff is kind and knowledgeable.”
“This storage facility is very well maintained & clean. The people who work there are very helpful & friendly. The elevator is always working. Thank you for allowing me to review GoodFriend Storage.”
“I am beyond words with the quality and level of professionalism I've experienced by Asia Hughes and Tiffany Smith who have always been attentive direct alongside very helpful it's been a pleasure to be assisted by them I'm definitely in good hands when it comes to Asia and Tiffany they're the Best.
All of the years that I've been storing here these two wonderful professional Women at this amazing Extra Space Storage location have proven their dedication to this company in my eyes and they've always provided me with the highest quality service bringing me back again here at this review thread as an extremely satisfied customer here to share with everyone how Asia and Tiffany have the next level skills to consistently give you the best at Extra Space Storage.
Again Thank You.”
“Best moving and receiver you could ever ask for! Bill and his team are amazing!!!! So nice, organized, they inspect everything that comes in with a fine tooth comb to make sure its in perfect order for my clients. They also have a team of experts to call on if something needs to be refinished or touched up with paint. They are fantastic! Highly recommend them for your moving or receiving needs!!!”
“I’ve used them multiple times for in house movingSuch nice guys, so accommodating and professional. They really care about their job. I wish I had used them when I actually moved into my house.They are an amazing company!”
“Well worth the price and especially the location that worked out for me and my fiance. Paul at the Westbury NY location is amazing and was a great help for all our questions and concerns. If I could I would give a him raise because he definitely deserves it.”
“I’ve used Storage Quarters for at least 10 years and have always been very satisfied with their facility. The storage units are clean and well lit, the staff is helpful and easy to work with, and their prices are reasonable. I highly recommend them.”
“Great location for storage use! Karl was pleasantly helpful, assisted me adequately, ensured all my needs were met, and even answered all of my many questions as this was my first time using a storage unit. Def recommending this location to others!”
“I’ve been a customer at Public Storage in Port Washington for years, and the team here never disappoints. The guys always take good care of me. Karl is incredibly helpful every time I see him, and Oscar always has a smile on his face, no matter how many questions I throw his way.
What really stands out is how well they maintain the property. Every time I’m there, I see them actively cleaning and keeping the place in great shape. If you’re thinking about moving your stuff here, I’d highly recommend it. Great service, great people!”
“Great place. Staff is pretty good too. All and all excellent for a storage facility. It is in an interesting neighborhood between rich people and middle class. There's a shopping center right across the street. It's gated and you can use an app to unlock the gates to get in and out.”
“This is a clean new storage place. Reasonably priced and everything is app based, no keys, locks, etc, extended hours access. The staff was nice and easy to deal with.”
“The Westy’s in new Hyde Park is excellence bar none! The staff, starting with Alicia, the assistant Director, as well as Maria are always so pleasant and helpful. They keep the premises so clean, including the bathrooms! I have been using this facility for numerous years and it is in the same condition now as when I first began storing my items here. Additionally, the clientele that frequent this storage facility are equally considerate regarding the usage of carts of which there are over 15. I wholeheartedly recommend you use this Westy’s for your storage needs!!!”
“Vanessa was a pleasure to work with - professional, kind, and caring. I am happy to be at this Public Storage in New Rochelle, and feel more reps should demonstrate the social awareness and customer service like that of Vanessa.”
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“Thank you so much, I have been renting a space with Extra Space for 3 years and all the locations where I have had my items are clean, excellent clear information and excellent service, especially in Glen Cove.”