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“Store Space Self Storage was highly recommended by my mover, Movin’ & Removin’, who introduced me to Nick and Jackie for my immediate storage needs. Nick was very accommodating and professional. Later I met Jackie, who displayed the same professionalism and was very knowledgeable. They both know that moving is always stressful and emotional, so they helped to make it a more positive experience.
The largest unit was sold out, but Nick was able to find two of the next size units near each other. I appreciated his ability to figure out a creative solution without just saying that my needs couldn’t be met. He was calm, patient and supportive when I was overwhelmed. Additionally, he took the time to explain all the details and fees.
The issues I have with the company is that they prorate your move ‘in’; however, not for the move ‘out’. If you move at the beginning of the month then you pay for the entire month anyway. Also, I understand that there is an administrative fee of $30, but I think it is excessive that it is added to each rental unit. I acknowledge that these are corporate policies and not Nick or Jackie’s decision.
People are quick to complain, but I wanted to take the time to compliment. I hope that management will recognize and commend Nick & Jackie (and maybe at some point adjust their policies) for going above and beyond expectations! I look forward to continuing to work with them and referring the facility.”
“Been doing business with Hicksville extra space storage for a few years now! Just moved out and Antoine was great with assisting. Employees are always pleasant! Space is clean and very organized at this location!”
“Ijenaa helped me today and had so much knowledge of storage. She showed me a few units to help with my needs. Thank her for taking the time to show me these units”
“Danielle the store manager is great . Wonderful customer service. Highly recommended this facility to others . This is the place to go . Tom is great as well . Facility is clean.”
“We have been using Safeguard in 5th Avenue, Larchmont for the past 2 years. We love this facility. Always clean, very organized and the staff including the manager Ms. Bonnie, very polite and friendly. They are very welcoming and they are happy to help and to respond to all our questions. I never had an my issues to enter or exit the facility. Easy to pay and manage everything via email or phone call. Also they have plenty of cameras and there is a police station right beside their building. I would highly recommend it.”
“Really great storage facility. Clean, quiet, safe, and very easy to access. The location is super convenient, especially for people living around Nassau County and western Long Island. The whole place feels well maintained and organized, and the staff was friendly and helpful. Definitely one of the better storage locations I’ve used. Highly recommend.”
“Worked on-site with Daniel and John—professional, easy to work with, and actually made the day go by fast. Good vibes, no headaches. Can’t ask for much more!”
“I’ve had a wonderful experience with my time at this Extra Space Storage location. My unit was well priced and easy to access whenever I needed. I also felt safe and comfortable, which is notable when going into a large empty space alone. Staff were also helpful whenever I had questions or needed help (eg I forgot my access code). I highly recommend this location for your storage needs!”
“An outstanding experience! The facility is impeccably clean and professionally managed. Ali at the front desk delivered exceptional customer service, offering knowledgeable and helpful advice tailored to my needs. Highly recommend!”
“I just inherited a lot of stuff!
I had no room at home for all of this, so I investigated the Extra Space facility in Glen Head, NY.
I was greeted by a delightful Manager, Jeff Post. He explained the sizes, pricing, and showed me how to navigate around the facility.
When I decided on an appropriate size, he showed me to the nearest locker.
The signup was simple and straightforward.
When I moved in, I was greeted by the Asst Manager, Joe Hylas. Working with Joe was another delighful experience.
ExtraSpace runs a top-notch business with an extraordinary customer service oriented staff.
Keep in mind, the introductory price is just that. Expect a price increase in a few months.
Using Extra Space solved my temporary storage problem. Don't hesitate!
I give them 5-Stars!
Bill Mozer”
“Nandi was so amazing. When I walked in I was feeling overwhelmed with moving my stuff to a different unit. Nandi was so helpful and immediately helped me figure out options for a cheaper more suitable option. She really was amazing”
“I had an amazing experience at Public Storage thanks to Alex! From the moment I walked in, they were professional, friendly, and extremely helpful. They took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. It's rare to come across someone so dedicated to customer service these days. I left feeling confident and well taken care of. Highly recommend this location — and if you get a chance to work with Alex, you’re in great hands!”
“Been at this facility for years and are very happy. It’s clean and well kept. Secured and gated with two loading docks. Lene the store manager is amazing if you need anything ask for her.”
“Jane from the garden city office was and is an absolute pleasure to deal with. She goes above and beyond for the customer and makes you feel at ease. Jane is very up to date on all aspects of the storage units you have and gives great advise on which one may be good for you I would recommend public storage in garden city to all my friends and family .”
“This storage facility is clean, well run, and features a very helpful team including Daquan, Chris, and Jackie. There are units of many sizes suitable for any type of materials. Check-in and close- out is seamless. Highly recommend Extra Space in general and this South Hicksville location in particular. AM Hicksville”
“Paul, the manager at Store Quest, provided outstanding customer service from start to finish. He was extremely knowledgeable, patient, and took the time to guide me through everything I needed. You can tell he genuinely cares about helping customers and making sure they leave satisfied. His professionalism, attention to detail, and friendly attitude made the entire experience smooth and stress free. It’s rare to come across service like that nowadays. Highly recommend working with Paul if you visit Store Quest.”
“ADIS WAS EXCEPTIONAL !!!!
I’ve been with CubeSmart for years and I have NEVER had a better experience than I did with this outstanding representative of your company.
Personally over the years there were times when I was ready to take my storage business elsewhere as customer service was sometimes rude and sub standard BUT… Today I can say that the reason my storage is at CubeSmart is one reason and one reason ONLY / and his name is ADIS !!!
God Bless His Life ???”
“Asia and Tiffany are the best— I can’t say enough about how helpful they are. The customer service at this location is top notch. I can’t thank them enough.”
“I was in need of assistance during my visit and Alexandra went above and beyond what was asked. She made sure I had the proper tools to haul my property in and out of my storage and made me feel reassured that my stuff was in a safe place. Highly recommend!”
“Rob was great! He was very helpful as he guided me flawlessly through the process. Overall, an excellent experience. Would highly recommend the Hicksville facility to others.”
“I've been at Westy's storage on Portchester on Boston post road for 15years and the Staff is extremely helpful and professional. The units are extremely clean and well taken care of.
The Staff is kind and knowledgeable.”
“I visit my mother's unit at this location frequently, and I always look forward to seeing Aaron. He is an absolute doll! His smile is always a great sight when we visit, he is incredibly polite, and he always takes the time to answer our questions. Excellent customer service thank you for making every visit a pleasant one!”
“Hands down the best storage facility i have ever used. It is always very clean, the temperature is perfect to keep all my belongings in great condition, I’ve had multiple units for years here and i am very happy with the space, the convenience, and especially the amazing staff who are a dream. They always communicate in a very timely manner, and I am grateful for the service they continue to provide”
“Christina is very experienced and customer service oriented. She is very kind and polite. Great experience I had here at good Friend Storage. I definitely recommend them. 10/10.”
“Best moving and receiver you could ever ask for! Bill and his team are amazing!!!! So nice, organized, they inspect everything that comes in with a fine tooth comb to make sure its in perfect order for my clients. They also have a team of experts to call on if something needs to be refinished or touched up with paint. They are fantastic! Highly recommend them for your moving or receiving needs!!!”
“We were at a big storage place raising our rent every six months. So we went looking for something new. We were so impressed by how clean and well lit the building was. The staff have been wonderful and very friendly. We recommend often.”
“I had a great experience at the Public Storage. The facility was clean, secure, and easy to access. Oscar helped me throughout the process, and everything went smoothly from start to finish. I’d definitely recommend this location to anyone that needs storage in the area.”
“Our family had an outstanding experience with Collins Brothers from start to finish. Henry and his crew were incredibly kind, professional, and attentive, making every step of the packing, moving, and storage process feel seamless and stress-free. Sam was exceptional in coordinating everything and truly went above and beyond to ensure our move went perfectly. We’re so grateful for such an amazing team! I would have them move us again and 100% recommend!”
“I’ve used them multiple times for in house movingSuch nice guys, so accommodating and professional. They really care about their job. I wish I had used them when I actually moved into my house.They are an amazing company!”
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“The space is always clean. The staff is always responsive and efficient. I have had the opportunity to speak with Debra and she is the ultimate professional. Very helpful.
Love this place !!”