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“Adrian and Jermaine were amazing! As I was visiting my mother accidentally shattered her phone screen and needed repairs asap. They let us know all technical warnings before taking it in and had us in and out in less than 30 minutes. Will be recommending Wireless Hope going forward, as we have gone to other techs (Albany) who have completely messed up basic cell prompts in the past.”
“I been a metro customer for 8 years love their service but they changed their mobile app and it is really hard to pay your bill with all the ads and promotions used to be just one click now it took over 5 minutes to make my payment hope they see this and make it better.”
“I needed to upgrade to 5G but was apprehensive about how painful the process might be. Turns out, no worries. It was seamless and got everything ported over to the new phone. Whole process took maybe a half hour at most and was painless, not painful. Based on my two experiences there (first was in 2021), I consider them very professional and very helpful, Highly recommended.”
“Recently I walk in the store, and I got the good Christmas sale over there, I port in my number from Verizon, I got good deal by metro by T-Mobile store
Thanks you,
I recommend everyone to grab the deal over there.”
9AM - 7PM
4930 NY-30, Amsterdam
Mobile Phones
“Justin, Kiana, Ron, Mariana are amazing. They went above and beyond to make sure we were taken care of. Not many retail stores make you feel comfortable, at home and willing to make sure we were happy. I highly recommend this Crew!”
“I needed my own Wi-Fi and Azzy helped me out with that. He assured me that it was very easy to set up. I wasn’t so sure but he was right! All my devices are set up so I’m REAL happy about this and the service I received. Thank you!”
“After much debate, I decided that my 23 year old, almost mint condition, Mercedes-Benz finally needed an upgrade. It was time to replace the cassette tape-deck radio and upgrade to a new wireless Apple CarPlay enabled touchscreen. After doing some research I decided to visit Boomer Mcloud in Schenectady. When I walked in I was immediately greeted by the General Manager Joe. He was super patient and answered all of my questions without trying to give me the typical sales pitch. He walked me through all of the options available for my car and scheduled my appointment. I wanted to retain the classic look of my radio console so I purchased a console frame that matched my original but could fit a touchscreen instead of just my old tape-deck. Needless to say the technician customized the entire setup to fit as I envisioned. I’m very happy with the entire experience. Not only did Joe and his staff provide great customer service, they did an excellent job installing my custom frame, touchscreen and backup camera in under 3-4 hours as projected. Their prices are very reasonable and if they don’t have exactly what your looking for Joe will get it for you. I’d highly recommend this spot for your car audio needs, especially if you need something custom!!”
“Stopped in the store as I needed a new protective glass screen on my iphone16. Logan, the store manager, was professional, polite and friendly. He carefully and quickly removed the shattered screen and replaced it with a new one. I was very pleased with the service and highly recommend.”
“Thank you to Austin for spending so much time helping us upgrade our phones, explaining new features and also setting us up with new home internet. You were so kind, your patience didn’t go unnoticed, and all while training 2 new employees! Thanks!”
“I had a very good experience. The guy who is working here really and gave me very good service and he's really very honest I recommend everybody go on checkout, he's next to the laundry mode and the car was center and very close to the McDonald papayas and close to a bus stop , which isand so many Pizza restaurant it is located very Good location and”
“Outstanding experience I came in to the location because my phone bill at T-Mobile was over $120 a month. The young lady got me unlimited everything for only $60. Will definitely be recommending to all of my friends and family”
“Patrick has amazing customer service and is great with customers all around. He was patient when there was more than one customer in the store. He knew what he was talking about and was able to answer everyone’s questions. He was very helpful with many different things. Patrick is all around a great guy and very helpful!!”
“I've been to this store many times over the years and have been less than pleased with the customer service., but I had to go today to get a new phone for my wife and I have to say I was very pleased with the customer service I received from Kevin a really down to earth guy who made my time there feel more like hanging out catching up with a friend than a buissnes transaction and trying to rush me out of the store ,or not helping me .he answered all my questions and made sure I was allset before I left so I don't have to call customer support for help. So thank you Kevin I really appreciate the hospitality the knowledge you have shown.”
“Have done business with this guy since he was on Erie blvd very friendly n helpful went out of his way to get me the very best deals n answers my questions as best as possible or finds a way to get me answers”
“We had an issue transferring our phones over to spectrum. We went to the store in Amsterdam NY. A shout out to Jacob,.. A knowledgeable and courteous young man. He solved all of our issues and sent us on our way.”
“I love the hair store. I travel from Albany to there and would not go anywhere else. You man that run the hair store is very nice and knows what I be looking for. He always have a smile on his face and talk to you with respect. I recommend you go there.”
“I'd thought I cracked my screen and was having issues filing a claim online. I went in and Justin was able to fix the issue which was actually a cracked screen protector. I was taken care of and sent on my way in no time! Super friendly and fast service and a much better experience than the Altamont location.”
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“Jason was extremely helpful in resolving my issue and guided me through the process with Verizon customer support. I would highly recommend Jason to anyone in need of Verizon phones and any service issues.”