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“Great customer service store is very clean very organized. A lot of selection a lot of sales. The only thing is that I see customers throwing around shoes complaining about random stuff. I just don’t understand it. Clean up after yourself. It’s not that hard.”
Shoe Stores
Shoe Stores
Shoe Stores
“I had a wonderful experience at Rossbach Shoe Store. This place is truly a hidden gem in downtown Gloversville. The store has a great selection of quality shoes, from everyday wear to durable work boots, all at very reasonable prices.
What really stands out is the exceptional customer service. The owner is incredibly knowledgeable, patient, and genuinely takes the time to help you find the perfect fit. It’s refreshing to see that kind of personalized, old-fashioned service that you rarely find these days. Many customers mention how attentive and friendly the experience is, often leaving with exactly what they need.
You can tell this is a long-standing family business that truly cares about its customers. The atmosphere feels welcoming, and the attention to detail—from measuring your feet to suggesting the right options—makes shopping here easy and enjoyable.
If you’re in the area and need good-quality shoes with excellent service, I highly recommend stopping by. I’ll definitely be coming back!”