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“Busy place, and we appreciate the weary good humour often displayed by staff ... and we really appreciate help finding nice stamps.Remembering Stu always.Keep the faith.”
“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
“This post office service staff is heads and heels beyond friendly and helpful, I got my kids passports done here, and I had anxiety when I didn't have everything needed, they were understanding and still took photos I ran home and grabbed the required documents and they took my applications. Always friendly when I come in to drop off packages. Totally not the case for other usps locations in the region.”
“They are a very busy little post office at times. I’ve had a P.O. Box with them for over a decade. The customer service has always been great with the exception of a couple times with people that only worked there a short period of time. I would give them 5 stars if they had later lobby hours to get mail from boxes. Also if they kept the bell and door available to get packages instead of having to go to customer service. Which is a new thing since COVID.”
“Nigel was great -- very nice and patient. He helped with my daughters' passport applications even though we tried walk-in (not knowing they only do appointments).”
“Prompt attention to delivery problem by super Supervisor and delivery route carrier, Mr. Z.B. Occasional problem caused by similar address on their large route. Patient and professional response and thankful for follow up call to confirm package was found and delivered.”
“After 2 not so favorable back to back experiences with the general customer service line, I was able to track the correct post office my package was sorted at. Thank you Stephen (sorry if it’s spelled differently) for going above and beyond to get this redelivered. You are truly an exemplary employee and I’m extremely grateful for your kindness.”
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“This post office in Goldens bridge is just wonderful. Jeff might be the kindest, most helpful person ever. Kim, Allie, ANYONE that works in this place…. Well you couldn’t find nicer, smarter people anywhere. They make living here BETTER.”