Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics offers a range of lab testing services, including blood tests, urine drug screens, and COVID-19 antibody testing by appointment. The clinic emphasizes the importance of scheduling in advance through their website and provides helpful tips for preparing for tests. COVID-19 antibody testing is available at this location, with restrictions for patients experiencing COVID-19 symptoms within the last 10 days. Face coverings are required at all locations to ensure safety. The staff at Quest Diagnostics generally receive positive feedback for their kindness and professionalism. Many patients appreciate specific phlebotomists who go above and beyond, making the experience comfortable and painless. For example, one staff member in Grand Island was praised for her caring attitude, light touch, and bubbly personality, which helped alleviate patients’ fears of needles. These staff members are recognized for their patience and dedication, often turning stressful experiences into positive ones. However, some reviews mention challenges such as unprofessional behavior from certain staff members, long wait times, and crowded facilities. One patient expressed frustration with rude treatment and lack of assistance at a busy location, highlighting concerns about privacy and the overall environment, including unpleasant odors and overworked staff. Despite these issues, many patients recommend the location for its availability of appointments and the quality of care provided by specific staff members. Overall, Quest Diagnostics is a trusted place for various lab tests, with a strong focus on patient comfort, safety measures, and professional service from attentive staff members.

• 5.27 miles

  

  Kaleida Health Blood Draw Laboratory Medical Labs

1. Grand Island, New York