Biener Ford, located in Great Neck, NY, is a modern Ford dealer serving Long Island and New York City. The dealership prides itself on providing a world-class sales and service experience. Customers have noted the state-of-the-art facility, which includes a comfortable waiting area with complimentary coffee and snacks. Biener Ford offers a variety of used cars and monthly lease deals, making it an attractive option for many. While some reviews highlight challenges with communication in the service department, particularly regarding parts and appointments, many customers express satisfaction with the staff's responsiveness. The service manager, Brett, is specifically praised for his willingness to listen and resolve issues. Other service team members, like Jennifer and Brian, are also recognized for their professionalism and exceptional customer service. Many customers appreciate the convenience of the service offered, including vehicle pickup and drop-off. Overall, Biener Ford combines a long history of family-owned success with a commitment to customer satisfaction, striving to ensure that every experience is positive and hassle-free.
Very professional and informative. Will always use them
May 2026
Fantastic dealership experience - easy to deal with and no hassle. Would definitely recommend Rolando and the entire team.
May 2026
You can tell a lot about a shop by their garage. This is a very organized, and clean space and I felt more than comfortable leaving my car there during repair.
Steve and his team took great care of my Ranger and solved issues other shops couldnt even identify.
