Cell Phone Stores in Great Neck, NY

“I had one of the best customer service experiences ever at the Verizon store on Middle Neck Road thanks to Rouben. Honestly, I was extremely frustrated and fully ready to switch companies, but he completely changed my experience. He was patient, understanding, and actually took the time to truly listen to all of my concerns instead of rushing me.

What impressed me the most was how dedicated he was to helping resolve my issues. The store closed at 8 PM, yet Rouben stayed with me until almost 10 PM making calls and working through everything to make sure it was fully resolved. I have never had anyone at any phone company go that far for me before, and I was honestly very surprised and grateful.

Rouben was professional, kind, knowledgeable, and genuinely cared about helping. You can tell he takes pride in what he does and truly values his customers. Because of him, I will never go to another Verizon store again. I recommend him 1000% to anyone looking for honest, exceptional customer service. He is truly the absolute best.”

“Wow, the staff at this AT&T are so helpful, kind, attentive and amazing!!! I was helped by Hussain and Tony. Both are so nice, informative and so knowledgeable. This store is truly #1. I had a bad experience at a different location so decided to come here. The staff are so honest and so outstanding. Definitely will be back and get my phones and accesssories from them. Keep up the amazing work. You guys rock!!!”

“Today I had such a wonderful experience at this store. Timothy helped us at this store today. He was caring and helpful. He also helped us save some money. Thank you so much for all your help Timothy!”