North Bay Cadillac is a highly regarded factory-authorized Cadillac dealership located on Long Island's North Shore. They offer a unique service called the North Bay Fast Pass, which promises the fastest and easiest way to buy or lease a Cadillac. Customers benefit from the North Bay Advantage, which includes complimentary Cadillac loaner vehicles, oil changes for life, NYS inspections for life, shuttle service, 24/7 roadside assistance, car washes, and priority service appointments. Reviewers consistently praise the dealership for its exceptional customer service. Many highlight the friendly and knowledgeable staff, including salespeople who are patient and attentive to their needs. Customers have shared their positive experiences with various team members, noting how they felt supported throughout the buying process. The seamless and enjoyable experience, along with personalized service, has led to strong recommendations for North Bay Cadillac. In addition to the excellent service, the dealership's impressive inventory sets it apart, as many customers are willing to travel long distances to experience the quality and care provided. Overall, North Bay Cadillac is recognized for creating a welcoming atmosphere where customers feel valued and satisfied with their purchases.
A+ dealership. The whole car buying experience with John and Marcelo was the easiest and most pleasant experience I’ve ever had. Got everything I wanted in my new Escalade. They also delivered the car right to my house and picked up the trade in. I recommend them to all my friends in the market for a new car
November 2025
Absolutely a great experience at North Bay Cadillac. From when we walked in Jerry met us with a smile. Jerry was knowledgeable, patient and tailored to our needs. Couldn’t have asked for a better experience.
November 2025
Laura at north bay is the BEST! She walked me through everything, and had multiple test drives to make sure everything was just right!
