The United States Postal Service location is appreciated for its helpful and friendly staff. Customers often mention the exceptional service provided by a young employee, who is polite, informative, and patient, handling busy times with ease. This staff member is highly recommended for training new employees and is deserving of recognition. Although some long lines may occur during busy periods, staff members are always willing to answer questions and assist customers. The location features a 24-hour lobby for public use, and employees help with tasks like printing labels and selecting the best shipping options, often printing QR codes for packages. Overall, the employees are hardworking and dedicated, creating a positive experience for visitors. Despite some personnel changes and a less friendly individual from another location, the general atmosphere is productive, kind, and helpful.
This is a great post office. Some of the old staff is gone (Mark, Kelly) but Ken is still there. The lines are long at times but they are always willing to answer questions and help.
January 2023
Always friendly and quick service here at this hub!
September 2022
Good hard working people in guilderland. One tall gentleman from the voorheesville location has not the personality what so ever to be speaking to customers, never seen him smile
