Twin Bridges Waste & Recycling is a locally owned and operated curbside waste and recycling removal company serving the greater Capital District, including Saratoga, Warren, Albany, Rensselaer, Schenectady, and Fulton Counties. The company is focused on service and customer service, providing consistent garbage collection at an honest price. Many customers report very pleased experiences, with drivers frequently going above and beyond to help, such as retrieving bins or assisting when customers are late. Their customer service is described as excellent, very available, and responsive, helping to set up accounts smoothly. The company also offers curbside recycling collection and has built a recycling facility. However, some have been disappointed recently, especially with the recycling service, noting issues like missed pickups, broken glass in neighborhoods, and strewn-about materials. While rare delays due to holidays or weather do occur, the company provides notifications. Overall, many customers are very pleased with the service and drivers, stating they would definitely select Twin Bridges again.
The lady from Twin Bridges lets' my Neice & Nephew sit in her truck and get their picture taken. She drives 2326 and the kids love her. Thank you!
June 2026
The customer service girl ( Alexis ) was very helpful and she was friendly and listened to my situation and had a fast answer & made it right !! So wonderful to have a pleasant voice on the phone ! She was there to help !! And she did !love CASELA and Alexis !!! Will recommend to all my neighbors and friends !!!
June 2026
Had an appointment on Juneteeth 2026 at 0800. I arrived at 0750, got a door immediately and started getting loaded at 0810. Huge area to maneuver throughout the yard. Got loaded and got out quickly.