“I’ve had the distinct pleasure of getting to slowly know this family owned business over the last 3 weeks. My first encounter was a simple curious visit to see what the shop was like as in my childhood I loved trading cards. I ended up making a purchase of some cards that had done a cross over with my favorite childhood video game merely as a keepsake and interacted with some of the family members who help run the store. All around it’s very friendly atmosphere and offers a vast array of Trading Cards, Board Games and activities that are appropriate for any age level. The owner who was present at the time and his daughter who was handling the cashier both recommended a new Card game called Flesh & Blood.
I ended up revisiting the shop later on for work purposes and got to engage with the owner at length over his business, a shared fond recollection of the early days of gaming and trading cards and so on. I could see what passion he held for his industry and his family and made the decision to come back that evening with my 8-year old son and try the card game they recommended.
I have to preface this next part by giving some industry insight and how impressed I was by the owners service and handling of me and my son attempting to learn the new game. Historically trading card shops start out with a lot of personal investment and passion but due to the tight margins and level of work involved most owners end up losing that enthusiasm and passion for their industry and it usually shows.
James the owner was the extreme opposite of that typical trend and it was refreshing to see this. Not only did he and his staff expertly assess my sons level of understanding of complex card strategies but they literally took the time to help us choose some starter decks they felt would be best suited to each of our abilities. Then the owner literally sat down and whipped out an entire custom made flip board and in the middle of tournament night proceeded to spend a detailed 3 hours with me and my son in teaching and conducting an entire game between us.
That was hands down so amazing and very much so recommendable customer service. Often times in business it’s easy to forget the “do more for others mentality” that helps us become successful to begin with. While I’m no unrealistic dreamer and nor do I recommend he or anyone running a business be expected to do this kind of thing every single time I 110% applaud his ethics, mentality and sincerity. Among the 1000 + business owners I get the distinct pleasure of working with every year Jimmy will seriously stand out as being a model of what it means to run a business with a steward mentality. And all for some $20 Trading card decks no less.
Very impressed sir, VERY IMPRESSED!”
“Amazing shop, 1st time visitor walked in to see if they would be interested in buying some football cards from my collection. Offered very fair prices and was extremely friendly also has a great collection of cards on display. Will definitely be stopping in again”
“Very great selection of new and old cards. Many value boxes of singles where you can find many cards for good prices. Also new and old boxes of cards. Very nice staff”
“First time here, awesome craft store. Somethings are a little expensive an you can find them cheaper online but nothing beats being able to browse a real store and ask questions”
“Shawn Green assisted me with a very challenging custom framing project involving two large 3D raised relief maps. Shawn demonstrated excellent framing expertise and comprehensive skills to meet my requirements for a difficult framing project to ensure that the two pieces were framed in a complementary manner as a matched set. He designed the framing solution, completed the orders, managed and performed the work, and successfully delivered two perfect custom framing pieces that I am proud to add to my home.”
“Love this shop. They have the coolest stuff which make great gifts. They're willing to negotiate on prices for buying and sell. The staff is extremely helpful. Definitely recommend.”
“John was great to work with in purchasing my coin collection. He was responsive and friendly in setting up a time for me to come in. I enjoyed learning about the coins from him too! Was a great experience!”